Reviews for Postscript SMS Marketing

I am new to Postscript but so far we love it! Kyler was such a great help answering my question in the support chat! I highly recommend joining if you haven't already!

We moved over from Attentive and couldn't be happier. Our client services manager is incredibly proactive and helpful in guiding us on execution of new ideas and best practices, and we love how nimble we can be with Postscript's interface and functionality.

Postscript has been a great app for us to launch our SMS strategy on. The app itself is intuitive and has robust product offerings, and we've been able to set up very customized automations and campaigns without issue. The real standout, though, is customer support which has been exceptional! The team we work with is proactive and just lovely to work with - we would not have been able to launch without them. They feel like an extension of our marketing team and have come up with fantastic campaigns, messaging, and automations. Overall, our launch has been a success!

Supply

2021-11-10

United States

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. Thanks Travis, for all you do for us!

This message is for the Shopify Community, I haven't been able to have a proper test so far. I'm just in the process of setting this App up, but I couldn't wait to share how impressed I am with the level of customer service they provide to make sure we get this done. I'll update this review after about the SMS Marketing capabilities.

So far, so good. I'm starting my SMS campaign this past three months. I've experienced a revenue increase with a few dollars of investment. I love the Postscript support team and I continue learning about this platform.

Not only is this platform amazing but the team to support us is stellar! They're always providing us with amazing strategies for what we can do to scale our SMS list & revenue as well as answering any questions we have. We've worked previously with Wassim and Travis. Now, we are working with Jeff & Liza. Everyone has been helpful and supportive!

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

The customer service rep, Bre, was so helpful. I appreciate how seamless she was in responding to my request. She answered my questions and created the perfect solution.

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Loving Postscript so far! We switched from Yotpo/SMSBundle to Postscript a few months ago and the support from our rep David O. has been phenomenal. Definitely the best experience I've had with any app/software company I use. Keep up the great work Postscript.

Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting

I needed help with a campaign and customer service rep Kyler was awesome, very quick to respond and handled the situation promptly. I'm impressed with her expertise in handling the matter. Thanks so much!

Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

Loving the app, great support! Love the platform, very easy to use. Love that this app specializes in sms. Would highly recommend!

I just started using this app and it's been a game changer! Customer service is excellent as well! :)

Honestly, the app isn't as easy to use BUT Michael in customer service is UHMAZING. The friendly and jovial chitchat totally inspired me to give this another go. He supplied me with tutorial videos, extended my trial without being asked, and helped me solve my issue. 10/10 would recommend BECAUSE of Michael. Go get that lunch!

Postscript has increased our sales by 100% in the last 3 months. The customer service is great and the interface is very easy to navigate. Highly recommend!

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

I use the app on a daily basis to help drive revenue through SMS campaigns and automated messaging. It has helped our business reach out goals much faster than we expected!

After a lot of back and forth on the best platform for us, we decided to go with Postscript and have been thrilled. For a moment, we explored other options, thinking maybe we were missing out, but after all was said and done, we came right back here. Postscript offers all the bells and whistles with SMS and maybe even more importantly, their support team is incredible. We have had nothing but good experiences from the sales team, to our dedicated CSM, to the amazing people running the support chat box. Really bit fan and highly recommend!

UpliftFood

2021-11-08

United States

We use Postscript for all of our SMS marketing needs and it's great. It's user-friendly, intuitive, and reasonably priced. Some features need some work such as segment exclusion when sending campaigns but I believe they will get there soon. Thank you. P.S. The customer service is second to none. Shout out to Porshai.

Hearthy Foods

2021-11-08

United States

So far this app has been a lifesaver. Super friendly user experience and easy to pick up. Customer service is also top-notch. We've seen conversions in just a few days. Any issue I've run into Michael has been able to resolve in just minutes. Couldn't recommend it enough!

Modified Decals INC

2021-11-08

United States

I just downloaded this app, seems like there's a lot that you can do with is, the customer service was great so I'm looking forward to seeing how it will help the store drive subscribers.