Reviews for Postscript SMS Marketing

Kyler was an amazing support staff to deal with! Answered my questions promtly & with such kindness.

Both the app and customer service are great! Shout out to Sherrod for resolving my issue today! I recommend.

Postscript has been a game-changer for us! We've seen an improvement in our customer engagement and sales from simply taking two hours to setup core flows and sending out our first campaign. The platform is so easy-to-use and the support team is incredibly responsive, friendly, and dedicated to your success. Don't hesitate, just do it!

Lalo

2021-11-30

United States

I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.

Bre helped me today. She was sooooo helpful and the service is top notch! best SMS product so far. I've used 3 others to compare it to.

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Not gonna lie its a bit pricey if you don't understand how to properly send your messages! Sherrod helped me to understand where I was going wrong in eating up my credits! Thanks Sherrod!

App is very easy to use and customer service is great! Was pleasure to work with Porshai today. Thank you!

I've been searching for a while for the text messaging app that would easily integrate with my shopify store. I found what I was looking for! I'm an overthinker with having so many tasks to do with my business and their support team has been great with helping me with any questions and offering a solution. I will most definitely be referring other business owners to this app.

Leland Francis

2021-11-29

United States

This app is amazing. The flows and segments make this by far my most effective marketing tool I've used.

Amazing customer service. They helped us out with integrating multiple stores in the smoothest possible way. Best SMS Marketing app out there

The best app for sending SMS and integrating with my store. Started paying for itself from the very first campaign I sent.

Ethik Worldwide

2021-11-29

United States

Awesome way to engage with your customer base and drive sales! Sats are clear and easy to track, along with a very user friendly UI! Quick and responsive customer support as well!

I just had Michael as a rep and he was PHENOMENAL! Got my issue corrected within minutes and showed grace towards my account. I am so very excited to use Postscript for my store! Thank you guys again!

I really love this app and plan to use it for our business for a long time to come. It generates sales that we would not have received otherwise. Customer service is fast too!

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

What I love about apps is the chat feature. You can chat with customer service in literally 1 minute, super helpful! Michael is a REAL one

Love this app! It has been so easy to use and their support system is great. I chatted with a sweet girl named Kyler and she helped me right away. Would highly recommend!

I'm only on free trial, but Customer Service (Meg) was extremely friendly, quick to reply, and helpful! Makes my decision to convert to paying user even easier!

Bre with customer support went above and beyond to help me manage my post scripts campaign. First time trying a campaign and im very satisfied

This app is not only amazing but the team behind is extraordinary as well. We have checked out other SMS platforms before and found out that Postscript has an excellent integration with Shopify. The segmentation capabilities are really outstanding. We special thank Matt, Paris, Lea and Taylor for their excellent services.

I LOVE this! It's so simple and easy to use! I can run my marketing just like the big boys and gals. The support chat is amazing, Alyssa was so helpful to me! Especially on Thanksgiving! The only thing I recommend is restructuring their prices and credits - My campaign was not going to be sent out as I was only a few credits short - the only option was to upgrade to 10,000 credits. Alyssa helped me out though because she's awesome!

***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!

I'm still learning how to use Postscript most efficiently, but like it so far. Michael was SUPER quick to fix an issue I was having on the online chat feature, Thanks!!

So far this app has been great! The dashboard is very user-friendly and their support is INCREDIBLE! They have guided me through every step of the process and answered all my questions immediately in the chat! Thank you so much!