2024-07-25
United States
Sibi was exceptional in assisting me with setting up my account. I am impressed with how easy this app is and how much time I am saving with the ability to batch print all my labels.
RDI-ARMS
One Strike Fire Starter
Galway Hooker Craft Brewery
The Flyover Store
Red Jade Online Store
Bmw part specialist
Jawhara Official LTD
Genuine OEM Auto Parts
Algreen
Emerald Dental Works
RummyRoster
Simplified Building
P O W L O K
Tapper
2024-07-18
United States
Customer service is amazing, I had setup issues due to not knowing the step by step process to activate this service. They called me right away and setup a zoom meeting to walk me through everything I needed to understand what I needed to do.
2024-07-18
United States
Manohar was absolutely amazing in helping me get all my shipping figured out!! honestly couldn't have done without him, he was very good at explaining and setting up all the different shipping boxes and volume and making sure the right box was calculated of the shipping so no one is over or under charged, very grateful for the call!
2024-07-18
Canada
Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes personnalisées, ou avec changement ne peuvent pas être expédiées, aucune façon de faire une étiquette de retour ou un échange. On ne peut pas renvoyer une commande qui a été oublié sans refaire une nouvelle commande, etc. Bref, ce n'est vraiment pas ce que j'ai besoin comme application et surtout pas pour le prix.
2024-07-13
Australia
I can't say it is good or bad as I haven't had a chance to use it yet. But here is the problem I have been charged for it and I haven't even set it up yet. The free trial isn't a free trial if you haven't trial it. And it isn't free if you are billed for it.
2024-07-12
Ireland
great!
2024-07-09
United States
Very helpful in getting the app set up and working for us. Great customer service.
2024-07-09
Australia
I have been using pluginhive for many years now. It is easy to use and anything tricky comes up - the staff are always very helpful. Sagar has answered all my questions and jumps onto a zoom to guide me though more complicated stuff. great app!
2024-07-04
Australia
Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives. They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too. I did a trial run with Sagar and Touseef over two evenings and now I am ready to go. I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly. I have to say I would strongly recommend PHives to anyone. Best Wishes to the Team!
2024-07-03
Sweden
good help, good support on how to use tha app!
2024-07-02
United Kingdom
Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!
2024-06-28
United Kingdom
Customer suoport is excellent they help alot in setting account. 100% recommended
2024-06-28
Hong Kong SAR
Great service and support from their team to understand the app
2024-06-27
Belgium
We've been using this app for a couple of years now and it has never let us down. It's easy to use, reliable and saves us a lot of time preparing UPS shipments.
2024-06-25
Canada
This add-on app is very helpful in retrieving our shipping rates and generating shipping labels. Pluginhive's support is also top-notch and know their way around Shopify. Sibi in particular has been tremendous in his approach and I can't recommend them enough. John Dickinson
2024-06-24
United States
This is by far the best shipping automation app I have ever used. This app has allowed me to scale my company dramatically and efficiently over the past year since I have been using it. Not to mention their customer service is INCREDIBLE. Touseef has hopped on a zoom call with me several times within 5 minutes of my request to solve the problem. This level of support is VITAL to run an online fulfillment business of any kind. 11/10 !
2024-06-24
United States
Fantastic! Great customer service and fantastic app performance. It saves me a ton of time!
2024-06-19
Romania
Excellent customer service!
2024-06-19
Sweden
Riktigt bra kundservice, fick hjälp med allt bara några minuter efter att jag laddat ner appen. Riktigt smidigt.
2024-06-18
India
Awesome, Support is listening
2024-06-14
Sweden
Very good help from Sibi. he showed me how to connect the app to my carrier very smoothly. even taught me new things. The app is very simple and easy to use. Once you connect it to the carrier account you almost never need to use the carriers app again. PH multicarrier have everything: strongly recommend.
2024-06-13
United States
App works exactly as advertised and support was fast and helpful.
2024-06-12
Sweden
Superior support from Touseef and the PH team, very impressed. Super knowledgale both about the app itself but also about rules / best practices for info needed on e.g the commercial invoice and other external factors around shipping as well as settings within Shopify. Strongly recommend this app.
2024-06-12
Canada
Amazing customer service!
2024-06-10
Canada
Sibi was extremely helpful! Easiest customer service I've ever experienced on Shopify :)