Reviews for PH MultiCarrier Shipping Label

Tijon

2024-08-29

United States

I have rarely, if ever, received better customer service then we received from Touseef. Really amazing, as we had a small issue on our end, and we are tech dummies, in trying to set up the app with him and he walked us through it in a few calls. I would highly recommend this service and this App.

Excellent customer service. Arranged for a Zoom meeting where the representative guided us through each step to customize and integrate our shipping preferences accordingly.

Sibi was very helpful. Everything was compatible with our system

Jätte bra service, tacksam för all hjälp!

Very helpful and quick response to get free shipping set up.

Great app, easy integration (using Postnord), great customer service, good price.. overall -GREAT!

super efficient and helpful call!

Its ok, but no IOSS support for Sendle shipments.

Very good app and excellent, prompt customer support. Highly recommended.

Väldigt bra service

This app is going to solve all of my shipping needs, and my support call for setup was AMAZING. Great support, great product!! I can' t wait to start shipping

Sibi was great help! He got in contact with me right away and helped me understand the issue and fixed it for me!

Just got the app, had a quick training with support. Looks like a very powerful app, well though out. Have to try it out still, but it's exactly what we were looking for - taking our product weights and sizes and choosing the appropriate box sizes and calculating shipping rates. Great customer support !

Sibi was exceptional in assisting me with setting up my account. I am impressed with how easy this app is and how much time I am saving with the ability to batch print all my labels.

Très très limitante. On ne peut pas modifier une étiquette une fois créer (après qu'elle soit marquée comme 'traitée''. Alors si un client m'écrit après que son étiquette soit créer pour modifier son adresse, je ne peux même pas canceller l'étiquette. Le système ne met pas les commandes comme traitées automatiquement, on doit faire une étape supplémentaires pour le faire. Les commandes personnalisées, ou avec changement ne peuvent pas être expédiées, aucune façon de faire une étiquette de retour ou un échange. On ne peut pas renvoyer une commande qui a été oublié sans refaire une nouvelle commande, etc. Bref, ce n'est vraiment pas ce que j'ai besoin comme application et surtout pas pour le prix.

Customer service is amazing, I had setup issues due to not knowing the step by step process to activate this service. They called me right away and setup a zoom meeting to walk me through everything I needed to understand what I needed to do.

Manohar was absolutely amazing in helping me get all my shipping figured out!! honestly couldn't have done without him, he was very good at explaining and setting up all the different shipping boxes and volume and making sure the right box was calculated of the shipping so no one is over or under charged, very grateful for the call!

I can't say it is good or bad as I haven't had a chance to use it yet. But here is the problem I have been charged for it and I haven't even set it up yet. The free trial isn't a free trial if you haven't trial it. And it isn't free if you are billed for it.

great!

I have been using pluginhive for many years now. It is easy to use and anything tricky comes up - the staff are always very helpful. Sagar has answered all my questions and jumps onto a zoom to guide me though more complicated stuff. great app!

Very helpful in getting the app set up and working for us. Great customer service.

Sagar and Touseef has been excellent in their service and guiding me. I was using another App and another shipping company before I engaged Plug-In Hives. They were patient and helpful. Finally, I have installed the App and replaced the Shipping company too. I did a trial run with Sagar and Touseef over two evenings and now I am ready to go. I find their app to be very good too. It is very comprehensive and matched and integrate with the Australian Post system and my Shopify portal seamlessly. I have to say I would strongly recommend PHives to anyone. Best Wishes to the Team!

good help, good support on how to use tha app!

Keerthi was of great help! was extremely polite and listened to everything i was after. fabulous experience and very nice to speak to!

Customer suoport is excellent they help alot in setting account. 100% recommended