Reviews for Peek! ‑ Better Replay & Survey

This app helped me identify a broken link in my ad that was negatively impacting my conversions. Thank you so much! Will definitely continue watching the customer interactions with my site!

Great App and customer service.Great way to see what the customers are doing in your store . definitely recommend.

Highly recommend you download this app! It helps me review and analyse the online store, and the cs is very good.

ok love itttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

tihs app is very good for our business --------------------------------------------------- ---------

It's ok, im still trying to figure out the recorded session from my clients. I will be back once I get the hang of this app. Easy set up though

This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!

love the replays! great way to see what the customers are shopping for. overall great app. will definitely recommend.

I believe that using this app, I will be able to boost sales within my company! Looking forward to seeing all the features that come with the new app.

Just signed up for this app - The installation was easy, just like other Shopify apps. Looking forward to seeing the performance. I used Lucky Orange prior to switching to this app, so my expectations are high. I will share unbiased updated views on this app after I use this app for few days.

It is a very helpful app and their customer service is very responsive and generous they refunded my subscription because I forget to change the app to a free plan.

I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.

I love this app and how they respect the old loyal users of the app. Much appreciate their fair pricing.

Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.

I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.

The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly

KenJo Sabers

2021-07-27

Netherlands

This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended

This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!

so far so good, I was referred by the Brand Hustler on Youtube. I didn't even know this type of thing even existed but I am glad I have found it because I was always wondering what do my customers see and why wasn't I getting many sales.

This app is being used to help improve my store. The free plan is perfect for me to get a better idea of customers sessions.

Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me!

Great App for Live Session recording, seeing customer activity helps get an understanding of how your site is viewed by customers, which in turn helps you to tweak your site to be more customer-friendly. It will be awesome when the planned heatmaps are ready. Support was quick and professional.

I am able to see why customers are leaving and I can improve on keeping them on my website, and making purchases.