Reviews for Peek! ‑ Better Replay & Survey

I just saw this app on youtube while doing my research on how to improve my conversion rate. I hope to see some results soon. I gave 4 stars because I am about to start using it.

Great app. Recordings are helpful. Interested to see how the post-purchase review feature they recently introduced performs.

Still learning but app is good so far. Have to figure out how to navigate from section to section...

good to my shop concept i like it like that.........................................................

Really great app. Well worth the download. The extra information that you can receive from watching someone on your website in amazing. Super happy with this app. Would highly recommend.

5 Stars for good and prompt customer support. Their customer support was very helpful and professional.

I used the app to see how my customers react on my website. So far it has helped as I just downloaded the app. Will give a better review once I have used it for awhile.

Very useful app!!! It's amazing. I love it. When they implement the heat map feature it would be great!

Amazing, shows which product was popular or what visitors looking for, how long stayed on your pages, where they visited from, is very informative app for your ecommerce site.

I love this app! It definitely helps you with things you could do better and customer activity on your site.

Great app that give lot of useful insights for understanding the potential customers behavior. Recommended to all stores owner

This app is pretty expensive for its purpose. There are other apps that offer the same services for a fraction of the price, I should have known about them sooner. I used to love this from when I had stores back in 2020, and it was free, and there were no frequent downtime. That's why I did not hesitate to install this app. So I am regretting installing this app. I wouldn't mind paying $29, but the app is just down far too often and precious replays are not recorded. Update: The support team is great, and the quality of the support made up for the app’s short comings. I hope there will be less unexpected downtime like only once in a while. Thanks again!

Awesome app!!! Highly recommended for any business!!! You can see everything and it helps your business alot!!!

************************** Update 05. June 2021 In an email conversation, the changes were explained to me in more detail because of privacy concerns. These are described on the website, but it remains that data is requested and accessed, which are irrelevant. The app has received a nice update and the UI is much better. At the same time, more features have been added. I have installed the app again and will look at it again. But I am still skeptical about privacy. ************************** ************************** Update 27. February 2021 I was a bit surprised when I wanted to open the app today, after a long absence, and was prompted to reinstall the app because the already installed one no longer works. In addition, the app wants to access data that are completely irrelevant to the function of the app, just to grab customer data! Why? This is a no-go for me! A deterioration towards my customers and data protection, even if the app can be used for free. For this 1 star and deleted. ************************** All in all a good app, but the rendering in the desktop browser is not correct, as it shows the mouse always in the wrong position. There is for sure more potential in this app, but for a free app, it is really good. Not sure if during the recording session the shop was slower. Maybe it was just a feeling. PRO + FREE! + Helpful to find errors, navigation problems or other issues + Very clear and understandable UI CONTRA – Rendering not correct in a desktop browser (Firefox 75 on Mac OS X 10.13.6) and iPhone 11 Pro iOS 13.4.1, the mouse is offset visible – Implemented videos on product pages are not recorded (JavaScript Error) – Form fields and search field are not readable, only stars are visible, even if it's not a password field. Would be good to see, to check if people write wrong search string for example (search string is visible in the dropdown history) – Would be nice to have a timeline in the progress bar to check how long a user stops browsing at some point (e.g. when they read info or article) – The first 30% of a record was idle time and was not skipped. The whole record was (11 min), 30% of 11min is a long time not skipped. Thanks to the developer for this great app, I will continue using and hope you will find a solution to the issues.

good,very good,hahhhhhhhhahahahhahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahah

This app is the best in what it does. It gives you the idea of customer behavior on your website. Two thumbs up!

Nice App to analyse customer search or interest.Try to add heat map as soon as possible. install it and use it.

Great app if you are looking to improve your user experience and customer journey. Would highly recommend this app.

This app really helps me get an understanding of my customer's journey while on my site. Looking back on the replays there are some actions that dont get played back but all-in-all i'm happy with the app.

The data can only do so much - this shows me exactly what the customer is doing on my site and where I can improve it to increase conversions.

This app is very helpful. I used it to understand if my website was easy to navigate. I would highly recommend.

Great APP!! works great !! Does what it claims to do!! Would definitely recommend it to other website owners!!

An amazing app Replay Live Session Recordings is the name and that's exactly what it is. Highly Recommended

An amazing app that lets you track where your customers are from and how they're behaving on your store. This creates a lot of opportunities to under how your customers interact with your store and what needs fixing! Absolutely recommend this app!

The set up was fairly simple. Now waiting on customers and conversion The set up was fairly simple. Now waiting on customers and conversion