Reviews for Peek! ‑ Better Replay & Survey

Good

fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic fantastic

I use it every day to see how can I improve and what's working and what's not for my customers. Is very easy to use and for now I'm on the free version, planning to upgrade soon!

Great app!! Love to see what my visitors doing on my site ! Great app!! Love to see what my visitors doing on my site !

I really appreciate it. Thank you for your patient explanation. I will share it with my colleagues. thanks again

Good and fast service. Team is polite and professional. Currently just started using and excited to see the futures playing out

Very Good app, highly recommended, but unfortunately i can't track client navigation at the checkout page.

It's a great app. Only used the free features so far and seeing how people interact with the site is insightful.

Great app, helps a lot to see where you need improvement. You get to watch exactly what the customer did on your store.

Never any issues with this app. Does exactly as it says on the box with great support from waqas and his team would definitely recommend to every business owner.

Je la recommande parceque il y à un très bon service client travaille très bien. A par sa je commence seulement avec cette application donc je suis en train de voir comment que cela fonctionne. Mais il y à une très bonne aide.

Nice app. Does what it is expected. Post-purchase survey is a nice touch. Still waiting little bit more for the return of the high price. We need to use it now on free plan.

Excellent customer service, App is user friendly so far, even the free plan by itself is very useful.

Very useful site. It helps me a lot to see what's happening on the other side of the monitor.I am satisfied

Great service. Mo was very helpful with getting something accomplished for us. Thank you for your help!

The app works great in helping me track where my customer's interests are on our site. The customer service is phenomenal. I recommend using Peek!

Veldig fornøyd med appen og kundeservicen. Denne appen hjelper meg å se hva kundene liker og ikke liker. Takk!

so help a full app to find the place that needs improvements in the store and the great support from them.

app says Free plan available. but once you install it you won't have any option to use free plan. You just got a bug popup saying approve the app charge. Fraud App Edit - Your policy is to essentially accept a 7-day free trail & approve app fees is not ok. I've recently been charged by another app with a similar policy. I downgraded the plan to the free trail the same day but still got charged for the monthly app fee on my Shopify monthly bill. Even though I got my money back after mailing the developer and Shopify support, I still had to pay the tax from the monthly bill that I paid. (The developer refunded the entire app subscription fee but I had to pay 18% tax on that app subscription fee.) Updated on 17/02 - This is unethical. I can see that other people have also been falsely charged by this app. I urge everyone not to use this app, as it will charge you for nothing. It is important to be aware of this and to avoid using this app.

The app is easy to install and use. Customer service was helpful and polite. Mo was very helpful. I look forward to continuing to use the app.

Awesome app. Gave us good insight as to where our visitors are going as well as visibility of any issues they may run into.

My Experience with Mo was very professional and he was helpful if resolving my issues. I am new to this App and looking forward to seeing my website analysis.

Great tool to identify the weak points on your website. Loved to see where my customers where going and how to improve the site. Waqas was very helpful setting me up with extended recordings for my trial version.

Peek! - Better Replay & Survey is a user research and feedback tool that helps businesses collect feedback and insights from their website visitors. It offers features like video recordings, heatmaps, and user surveys to help businesses optimize their website or application. The platform is easy to use and has a lot of great features, with a supportive and responsive staff to help users with any questions or issues. Peek! - Better Replay & Survey is an essential tool for businesses looking to understand how users interact with their website or application and improve overall performance.

Great app! the recording features are awesome it really helps me understand what pages people are browsing and it shows their activity and what I need to improve in order to get sales. Would recommend this app!