Reviews for Peek! ‑ Better Replay & Survey

A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.

This is amazing! It is so helpful to see what my customer base is doing once they are on my website.

Great app I don't know why i didn't download this before best app ever would definitely recommend to everyone!

Because they said it was 24/7, non-existent, contacted for a long time and no one responded, and the same goes for emails, it's a very bad service. I need to request a refund

没用..............................................................................................................................................................................................................................

Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Good App In General And Offers Very Good Service And Will Help Your Business Grow And Go On To Become Successful

I messaged their LiveChat 3 times asking about Heatmap issues for a week, but never got a response. The screen monitoring sometimes does sometimes freeze.

I asked for a refund and after waiting for a whole day yet no respond when it says on their online chat a few minutes so that doesn't work. Now im going to try emailing them, If they give me a refund I would happily change my rating because the app was good but their communication is not good. :(

Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.

great way to view what customers view for better improvements on website and advertisement will get the upgrade

very nice service I had some questions and requests but they handled them appreciate the good work keep it up

I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

best bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest

Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!

Support is helpful to sort out questions. functionality is good, clean interfaces. would recommend it

Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles

Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall

this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend

these guys are wonderful just give them a few minutes and they'll be right there to answer any questions you have....

I love this app! It helps me figure out my customer's needs. Go get it! Thank me later. Try it today!

does exactly as expected. Been using it for months and has given me great insight as to what my customers are looking for their next visit. Thanks

easy , plug and play.. further rating review will come after viewing the results of first 50 recordings..

Just installed it and loving the app so far. Would love to see the heatmap as well. That would have been 5-stars! Edit; just changed my review to 1 stars. Suddenly the app is no longer free to use and I have to pay to use it with an (up to) $999 USD charge a month.... Haven't received any communication from them about this change and just got prompted to update the app and approve these charges. Really disappointing as I was quite happy with this app. Atleast have your existing users be grandfathered in or something...