Reviews for ONE: AI, Email & SMS Marketing

Really nice app. The customer service is very fast. She help our us.shop.We are a global company. And She help us finish all the shop worldwide.

What a great app. So many features and customer service is wonderful. Within minutes they are there to help. Courteous and professional.

Ich benutze diese App kostenlos für Popups als auch für Email Marketing. Einer der besten Apps bei Shopify App Store!!! Kann sie nur weiterempfehlen-top service und das kostenlos. Ich weiß nicht was ich ohne diese App machen würde.

good and fantastic app ,,,,one app and multiple feature ,good team and staf member great job and best of luck

Excellent UI and easy to use. The app also provide a bunch of helpful information regarding bounce rate, spam filters, etc. Moreover, the chat support is extremely helpful when I had trouble adding a custom email domain, eventually I got it to work! Thanks!

Great app! I used this app to set up pop-up marketing for my online store. Instructions were easy to follow. At the end of setting up and wanted to confirm if there was a fee to set up. I reached out to customer service and got someone named Fola. Fola was extremely helpful. She reviewed my campaign and recommend a few changes to be made and assisted me with them. Her support and kindness were so refreshing. Thank you again, Fola. You and your team keep up the great work.

i've got the best assistance i have ever got using shopify apps in the popups design thank you very much Natalie for helping me out :)

Extremely helpful staff … you’ll love working with them if your stuck … worth the investment and attracts many people to subscribe ! Download this ! You won’t regret!

Stò utilizzando questa app e davvero hanno un supporto clienti eccezionale. Con i prossimi giorni testerò meglio le funzionalità ma per il momento mi sembrano davvero molto buone.

Absolutely great application for automating emails plus more to customers. Great customizing UI and simple to use! Definitely recommend using it! Also great customer service!

Amazing !! Is very difficult to find a free app with all these features. I'm using the app for email automation and newsletter popup. The app is very easy to use and there are a lot of customizable templates. The customer care is super fast and helpful. I can't find any system flaws !!

We used this App now for several weeks to set up our EMail Marketing and Pop Ups + Upsell Campaigns. The App is really easy to use and if we encounter any problems we just reach out to the support, which is always very kind and extremly fast in answering. We will definately keep on using this App and i can highly remmond to give it a go - especailly because it is still free to use.

I used this app to help me set up an email marketing campaign. My guy Lou was very professional and knowledgeable. He really made my night!

I used the app do help me do a pop up to let customer know about a weekend sale. The person that help me (Abby) was fantastic and got me what I wanted. Fast, professional and friendly!! could not ask for a better experience. We will use them again!!

Great customer support from Abby. Highly recommended. A little weird that you can't change popup backgrounds without editing the CSS but she was able to do it for me without issue.

The function of this app is very powerful, there are different types of pop-up windows to choose from, and there are a lot of beautiful pop-up window themes, and the operation is also very simple. It is commendable that the service attitude of the customer service staff is very good. If you have any questions, you can consult at any time, and the reply is very timely. The only regret is that the rotation of the lucky wheel pop-up window takes too long, and customers may not have the patience to wait any longer. Hope to improve in the future.

We have just starting using this app and it is fantastic ... very easy to use and navigate, and the support team are absolutely awesome! Their email responses are prompt and comprehensive, but via live chat they are even better - very helpful, patient and friendly (and available 24/7). They also offered to actually step us through setting up different automation features (if needed), so they are happy to give you their time to ensure you get the best results from the app. HIGHLY RECOMMEND

Very comprehensive software, and customer service can actively respond and solve problems, I hope the function can be more perfect.

I would like to give you full rates for your customer service and your personal service is outstanding

Purple Leaf Garden

2022-09-22

United States

This app has more complete functions, especially the pop-up window and email automatic marketing functions. The customer service team is very good, the reply is timely, and can really help the merchant to solve the problem.

This app is great for email marketing. The support team really helped me set up everything with ease. Would definitely recommend!

费用好用的一款插件，首先我对插件不了解，客服人员很专业的帮我调整好了，包括订阅的弹窗，邮件销售等模块，并给我做了测试，确认客人购买没有问题，在这里，我非常感谢Rosy 帮忙，一个非常认真处理事情的小伙伴， 希望以后能带给我们更多有用的APP.

This is an absolutely great app with so many functions and the customer service is very helpful, sweet, and kind! 10/10 recommend

Absolutes Desaster, die App ist wirklich das schlechteste was wir als Startup in 10 Jahren erleiden mussten, die App loggt sich ständig aus, Rabattcodes funktionieren nur wenn man sie komplett freigibt, Artikel die man für Coupons auswählt werden im Backend wieder entfernt, Kundenbeschwerden über nicht funktionierende Coupons Codes, keine Browserkompabilität (Safari Mac OS X) das schlimmste ist jedoch ein völlig ahnungsloser nur englisch sprechender Support, der nach 4 Wochen keine technische Hilfe anbieten kann. Danke für nichts, unsere Geduld ist am Ende.

Love this app and Customer Support is EXCELLENT! This has improved our online store and the app is easy to use.