Reviews for ONE: AI, Email & SMS Marketing

This is ONE of the BEST apps I came across on shopify or the web. Most have pretty good customer service, but One has helped me with so many things & its so EASY to use, I'm surprised its free. I really love this app!

The support is amazing, they talked me through the process and set up my entire campaign on my behalf!

Rissa is a great help. She looks through my website and even shares some good tips on how to improve the landing page experience. On top of that, she actually goes to an extra mile to update on my behalf. Appreciate it much! You guys are awesome :)

This is an amazing App with top of the line customer service. Lou was so helpful and knowledgeable. Looking forward to collect hundreds of subscribers. Just regret I didn't install it before.

One of the best app for email marketing. Can be confusing sometimes but their team is fast, ready and one message away whenever you need help. love it.

La aplicacion funciona muy rapido y tiene todo lo que una herramienta de este nivel necesita, te lleva paso a paso para hacer las integraciones, aunque si lleva algo de labor y muchos requisitos. mi primer banner quedo genial y la velocidad de mi tienda se mantuvo sin cambios. El servicio recibido en soporte fue muy esmerado, aunque platicamos idiomas distintos me agendaron una reunion en mi idioma y ha ido todo muy bien.

Wow--I'm SO impressed. The customer service is fabulous. This is my first online shop venture and there are so many moving parts. Rissa stayed available to me throughout my entire session and not only helped me with configuration but also took the time to give me some insight on best practices, etc so I will get the most out of the technology. So many apps to choose from from sometimes it's overwhelming--I'm SO happy I chose this one. Grateful client here. Thanks again Rissa!!

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Ross Beauty Academy LLC

2022-10-10

United States

Seriously the best email app on Shopify! great customer service and fast response. Thank you ONE!!!!

Naomi has been great with walking me through setting up my new feature. Just starting so I dont have results as of yet but so far the customer service is great! I'll be back with a follow up

Easy to use, fast and helpful customer service team, lots to customize. Great app! Thankyou!!!!!!!!!

it was my first experience with this app and I really love it great features and also a great supporting team of this app today Ms.Maya help me to customize my store emails and I really appreciate her support & help.

Definitely takes a few times to get the right person. Naomi was very helpful and she's very knowledgable about the platform. Get you a Naomi! :)

My developer installed this for me. I have no idea at all what is going on.. But I am very pleased with the excellent customer service team. Very patient and helpful. Once I know how to use, I found the app was so easy to use. Very recommend to use it.

I just got the app. Fola responded quickly to help me remove the powered by. Hopefully in a month I'll have great news about sales.

Very happy with the app and GREAT customer support. They’ll have one on one sessions with you and take the time to walk you through anything you need, and even help you make updates/changes if needed. I spoke to Prateek and he was super patient, nice, welcoming, and does a wonderful job at explaining everything. Highly recommend!

Easy to use and AMAZING CUSTOMER SERVICE. I have used it to create a pop-up and Fola not only walked me through it, she/he even made changes behind the scene for me. Very quick turn around too.

Amazing, I'm really happy with the app. I found everything I need. Support team is always available and helped me a lot. It have nice templates, unique coupons and everything you need for your marketing campaigns.

I used this app to create a pop up and received live assistance in a very clear and professional way. I recommend this app to everyone if you want to interact with your customers more effectively.

Dear Sandy, I want to thank you immensely for our pleasant conversation just now. In which you took extensive time to help and guide me (as a beginner) in all possible questions. Highly recommend to everyone the service where you are not often used to. Keep up the good work!

We recently started using this app and setting everything up to help drive sales. MORE THAN HAPPY with all the features and capabilities of this app! Customer service is the best we've had so far from all other Shopify app enquiries. Highly recommend

I used this app to create a pop-up giveway on my shopify store and the support team were so helpful! Rita was amazing, she was keen to resolve an issue i was having and i did not need to wait a long time for her to respond. Impressive for a free app!

Just installed this App, don't have much time to figure out how it work, but the customer service team was awesome! Fast response, kind and patiently deal with my case. Almost set up everyting for me. Highly recommended! And it has lot of useful function which I beleive it would help to improve our website.

Great app, it's easy to use too. Customer service is amazing, helped me customize my newsletter pop-up.

So today I installed the app and i love it from the first day. The support is very friendly and quick :) Thanks Rizza ;) <3 Rissa is the best she helped me today really quick!!