Reviews for ONE: AI, Email & SMS Marketing

Great app for all kinds of things. And most importantly, the customer service team are extraordinary!

Customer support team goes above and beyond. Really good starter for promotions. Enjoying the app so far.

One has really good features for any Shopify User with an Always Supported team that has really great efforts for users on ONE. I will Happily recommend the ONE App.

I am using this app for pop ups and when I have an issue the customer service is very prompt and helpfull.

The customer service is very good. When I ask for help, they reply immediately. Thanks so much! I will keep using this app

Awesome app. Everything works well and customer service helps if needed. This is very usefull app and easy to use.

Thank you Rosy! the best customer service, help me a lot and you're very friendly. The apps is free and hope it will be free forever :)

Most features are free, the Chat support system will guide you through everything and make improvements to your store, You are not speaking to a bot customer service is a real person, by far the easiest app to use and the best customer service.

Noelia was extremely helpful and informative. I was unsure getting help via chat would be difficult, but it was actually made easy. Would highly recommend!!

So far so good, and they always available for any question you have 24/7. Easy to navigate and have a lot of features all in one place. Thank you so much

Like this app, especially their technical support. Highly recommend it. I usually ask them help me to customize some popups style, very helpful.

Naomi is the best, she walked me through so many questions I had. she sent me videos and stayed with me until everything worked. I like this app a lot, and I like Naomi's customer service. Yes winning!

The customer service is SO good! The features like spin the wheel, pop up banners and upsell are super easy to use and are good tools for revenue generation.

Amazing app, so many feature all in one app. Support are amazing and helped me through the setup process so efficiently. Brilliant experience, highly recommend!

Excellent! User friendly and highly recommend app. I have never experienced such excellent customer service!

This is ONE of the BEST apps I came across on shopify or the web. Most have pretty good customer service, but One has helped me with so many things & its so EASY to use, I'm surprised its free. I really love this app!

Rissa is a great help. She looks through my website and even shares some good tips on how to improve the landing page experience. On top of that, she actually goes to an extra mile to update on my behalf. Appreciate it much! You guys are awesome :)

This is an amazing App with top of the line customer service. Lou was so helpful and knowledgeable. Looking forward to collect hundreds of subscribers. Just regret I didn't install it before.

The support is amazing, they talked me through the process and set up my entire campaign on my behalf!

Wow--I'm SO impressed. The customer service is fabulous. This is my first online shop venture and there are so many moving parts. Rissa stayed available to me throughout my entire session and not only helped me with configuration but also took the time to give me some insight on best practices, etc so I will get the most out of the technology. So many apps to choose from from sometimes it's overwhelming--I'm SO happy I chose this one. Grateful client here. Thanks again Rissa!!

La aplicacion funciona muy rapido y tiene todo lo que una herramienta de este nivel necesita, te lleva paso a paso para hacer las integraciones, aunque si lleva algo de labor y muchos requisitos. mi primer banner quedo genial y la velocidad de mi tienda se mantuvo sin cambios. El servicio recibido en soporte fue muy esmerado, aunque platicamos idiomas distintos me agendaron una reunion en mi idioma y ha ido todo muy bien.

One of the best app for email marketing. Can be confusing sometimes but their team is fast, ready and one message away whenever you need help. love it.

Ross Beauty Academy LLC

2022-10-10

United States

Seriously the best email app on Shopify! great customer service and fast response. Thank you ONE!!!!

Natalie was very helpful with walking me through features. I was so ready to give up but she offered to make some changes for me. I really appreciated her willingness to help me:)

Easy to use, fast and helpful customer service team, lots to customize. Great app! Thankyou!!!!!!!!!