Reviews for Omnisend Email Marketing & SMS

Very great app for your email marketing. Easy to use and great support team that helps you all the time. Highly recommended. Very great choice leaving Mailchimp and starting using Omni send.

Quite good app. Easy to setup workflows and customize the letters. Nordic customers - please notice! You can't add VAT calculation anywhere like order confirmation email. This makes it illegal to use since you can't show customer amount of TAX. Shopify calculates VAT so I believe it would be possible to do. I've requested this multiple times from Omnisend, but they are not willing to do it.

I'm very pleased with the app. I've seen an increase in the percentage of clicks for my newsletters from 2% to about 16% (Still no one bought anything, yet). Easy to install, very responsive support. An extra cost for checking my emails list (If you get a large number of bounces, your emails will be stopped). Therefore, one needs a very accurate emails list. I see a lot of potential in the app. I'm still learning and continue for a while.

More and more expensive, not worth it，$16,then $19,then $30, now$54/month More and more expensive, not worth it More and more expensive, not worth it

I just started with this app, and twice had to contact customer service and they've responded super quick and fixed everything immediately for me. Feel very supported in what is a huge app with a lot of setting up to do.

Very impressed. It takes a bit of effort and fiddling around to get it all set up, but we have seen a return on investment of about 2000%. If you are still thinking about email marketing and whether it works, then our experience is that even a small shopify store can grow sales quickly using omnisend. We have also doubled the size of our email list in 6 months - again using omnisend forms. Their customer service is exceptional - some apps dont bother replying at all, but omnisend reply in an hour or less. Thanks!

MYnd Map

2021-08-11

United Kingdom

Signed up as I wanted to move my 20000 plus list from MailChimp. Abandoned cart emails and creating audience segments by country still doesn't work after 3 weeks in. When I spoke to support I was asked really basic questions that they could clearly see from my account or could check from their end, then passed on to tech and still, nothing was fixed. Now I am unable to speak to any support, 2 emails in and no answer. Extremely disappointed and a waste of my time.

Great customer service. Respond in minutes. Highly intuitive workflows. Easy to build. We are just starting with it, but looking forward to adding more functionality soon

This app is simply wonderful. It is so easy to use, and the features are amazing to create eye-catching emails and popup subscription forms! Support is great, too ... friendly, helpful and prompt in their response time! I highly recommend!

Great app very easy to use and have multiple options under one roof. All emails solutions are there, hoping to get great results as well.

I love how user friendly is this platform. Been struggling with either this or klaviyo for some time.

I love this app. I could automate a lot of emails and do campaigns very easy. I really recommend this app

Great app. Perfect all in one marketing tool. Must need for all companies. I reccomend 10/10. Love it

it is not easy to understand and walk through with templates and how to customise for own website so I don't enjoy using this

Omnisend is super simple to use and yields fantastic results. The ability to add a pop-up to your store to get new subscribers is priceless. If you throw in a coupon for your store on sign-up the conversion rate is pretty great! The analytics are fantastic, and the user interface is very easy to use. It pays for itself each month in a fraction one newsletter/campaign.

After watching the short instruction videos, I was able to set up the auto campaigns. Looking forward to segmentation and retargeting. Highly recommend.

I'm really new at having a Shopify store and this app, but I've already gotten sales just doing a not so glamourous email & a couple of auto senders. That's HUGE!

I love this app! It has been extremely user friendly and easy to navigate through initial setup of automations and forms.

I`m staring promoting my online store, and I`m making the configuration by myself and with Omnisend, I did many things regarding Messaging and its Very easy to understand and to it by yourself. 100% recommended

This app has a really steep learning curve. After quite a bit of time working on it, it seems to have everything I need for emailing my lists and keeping things organized. I wish it was easier to use.

Good day! I've uninstalled this app about a month ago! Why are you still charging my money! Plz contact me asap

I do like the app. It has a very beautiful design. It is very userfriendly and easy to use. The support is amazing and very fast. And I think the free version of the app is very generous and makes it easy for beginners to get started. I recommend the app!

T&C Floral Company

2021-07-09

United States

Waste of time and impossible to connect my store. What a joke. just to connect my store they have to elevate my ticket to tech support. PASS ON THIS - I will find something else

The app is great, but there are people working at the company that make it an even better experience. Highly Recommended.

I like it very much, it helps me a lot, it allows more customers to return to my shop, I will continue to use it