Reviews for Omnisend Email Marketing & SMS

Great app and have been using it for almost 2 years. Needed some help to get certain forms to work with my website but overall no complains so far.

Worst customer support, they have a glitch in their system preventing us from reverifying any domain, it mentions the domain exists already. No customer support is present, no follow-ups are done. I have informed them about the issue over a week ago. DO NOT RECOMMEND! STAY AWAY

This APP is like a scam! It provides online support for the first few days when I install this app, but this function has disappeared suddenly and no way I can find it now. I paid the basic plan $30 which is apparently higher than what it is advertised here $19. Now the money has been taken from my account but it still shows I'm in the FREE plan. When I click upgrade my plan it directs me to a page that I can see the subscription fee of $40 for the basic plan!!! This is definately unethical

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Applicazione utile e buona, non danneggia bensi permette di avere nuove funzionalità nello shop, consigliata!

the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.

Does everything I need without overcomplicating it. Easy to use and understand. In my limited experience, the best app for its purpose.

I got a problem but the support was great and helped me out very fast, so i give 5 stars, the tool itself is very nice, i dont know something better.

Used to be great, but not any more. Support wasted so much time, not aware of how their own product works. Very frustrating. Be careful, campaign drafts that you have set up might just break and have to be rebuilt from scratch. Also Omnisend does not offer tech support any more.

I used this app to help me do newsletters for my customers! I love how east to us it is! Give it a try!

hello tour app is easy to use and i enjoy it, i recommande but acctually i am having an issue with the popup not appearing in my prestige theme website. can't find where to add the code for omnisend. any idea? thx

Truly the best app up to date!! I have been using Omnisend for soon over one year, and I can tell that it's amazing. I'm never changing email & SMS marketing supplier again!

I can't recommend a marketing platform more highly than Omnisend. It has elevated our company in every way, as well as improved customer experience dramatically. The Omnisend team are incredibly helpful and truly go the extra mile to ensure we are getting the results we want. The Omnisend platform is extremely user-friendly and easy to navigate, regardless of how experienced you are. Creating campaigns and automations are a breeze, and the level to which you can segment your database is incredible - allowing for all messaging to become more targeted, more personal, and more relevant. If you're looking for a full-service, omnichannel marketing solution - Omnisend is a game-changer.

I am beyond happy after being able to create my first email marketing!! Thank you guys for make this tool available and making it so easy to use!

I've been doing email marketing for over a decade and have used a variety of platforms. Omnisend will without question be the most frustrating and difficult platform of any that I have used. I cannot under any circumstance recommend this app to anyone. Here's why: 1. The tech team repeatedly locked our account and asked us to have our list cleaned. Even after working with their support and having our list cleaned MULTIPLE times and creating new segments based on their exact recommendations, they still locked our sending ability and placed our account on a sender domain with low reputation that tanked our deliverability. We lost thousands of dollars on a campaign because of this. 2. The UI is glitchy and trying to upload custom HTML templates is difficult. The custom templates location is found under settings (which I've never seen before). The UI to do also sanitizes your code so certain best practices can't be used because the UI will not allow you to insert certain things, like a header or MSO specific html. This was frustrating because we could not get our emails to work properly on some platforms. We even began to encounter an error where any links in a test email could not be clicked in iOS. We had to segment our own internal emails and send campaigns to them in order to properly QA emails. 3. There is no templating language and this made QA extremely cumbersome for basic parameters. Clearly they discourage using your own HTML because adding a custom template was in a difficult to find location. After adding your own template, selecting it during campaign creation would glitch out and not let you proceed to the next step. 4. Tech support was, in general, very difficult to work with. We often felt the answers we received were unsatisfactory, given how much we paid as customers of the app. We went through the same issues over and over and over again, even after following the exact steps that tech support gave us to rectify a situation. Because of these issues we have removed Omnisend and went with a competitor.

LIKELIKELIKE. REALLY HELPFUL LIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFULLIKELIKELIKE. REALLY HELPFUL

日本向けのアプリではありません。 日本のショップは使用しないことを強くお勧めします。 makeshopからshopifyに引っ越したのですがominisendではメルマガ読者の引継ぎは違反らしくメルマガを出すことができませんでした。 違反によるアカウントの停止を解除するのにメルマガ読者を削除してどのツールでどのように削除したか結果のスクリーンショットを要求されます。 結局1通もメルマガを出すこともなく返金もされませんでした。 残念です。

We love Omnisend. Automations are a piece of cake and the data is to understand. Would highly recommend

Great app! Just started using it and i's already really powerful! Can't recommend it enough! Looking forward to growing with omnisend!

WARNING worst EMAIL marketing app ever. Upon opening the account they banned it for no reason. Force my company to get "social" accounts to unlock it. What company forces you to get social media accounts to be able to have an account with them? this app is disgusting, outdated, horrible inbox rate. GO TO KLAVIOY..... Omni sucks and so does the support.

Greatest mail marketing service EVER! The Best Support team EVER! Love these guys! Thank you for what you`re doing and how you`re doing it!!!

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Great app to get you to started for Emails & SMS marketing. nice self-help videos as well. thanks again

The app is actually fantastic although we haven't had the time to fully utilize it. The design structure is very well organized and we found no bugs in anything so far. The campaigns are intuitive and easy to set up, no need to waste time on a learning curve. Very useful to increase conversion.

I've been using Omnisend for two months so far ! I like it - it's very easy to use and I am not an expert ! I suggested something to the developers and my comment was heard. Overall, I recommend it if you are hesitating.