Reviews for Omnisend Email Marketing & SMS

Great email app and superb support from both Olesia and Kristina. Thanks again. Highly recommend the app for Indian stores also

I had great service from the Chat function. Thanks Olesia - you were amazing! She helped me through the creation of my first email

HoonArts

2022-08-25

United States

I like how the support team does their best to answer questions. Bassma & Baarath were a great help. Keep it up with the customer service!

Great Customer Support Service. Sanya was very helpful and knowledgeable and was able to assist me in what I needed done.

Baarath was a lifesaver! I had some confusion with an issue setting up my domain in Omnisend that I was having trouble clearly explaining to other support agents. Baarath understood my issue immediately and helped me resolve it within just a couple of minutes. THANK YOU!

Mon Coeur

2022-08-24

United States

Baarath was super helpful and quick! I am grateful for his time and assistance in figuring out the issue with my account

Very helpful staff and friendly user experience. It helps walk you through a set up guide for automations as well.

Die App funktioniert grundsätzlich wirklich sehr gut und auch wenn ich mal Fragen hatte, hat mir der Support, in dem Fall Daryna, sehr gut und kurzfristig geholfen. Sehr umfangreich und bedarfsabhängige Bezahlung finde ich auch sehr gut. Die Auswahl der Templates und die Möglichkeit, Newsletter für mehrere Shops kopieren zu können, wäre noch verbesserungswürdig.

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

The app is very helpful to me and the customer service was great, I was able to get a quick and efficient response

Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you

Fomato Wholesale

2022-08-23

United States

Quick and excellent support, and I really appreciate the straightforward and easy-to-use interface. Omnisend does a very good job of explaining things in simple and helpful terms (which is necessary for a technical idiot like me).

This app is very useful for email&SNS marketing. It is very easy to make and send emails and alarms. Also, Customer Service of Omnisend is very fast and helpful. Overall, the app is very well made

This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!

Very nice to use the platform for free. I will definitely recommend it to other people. Thanks to BOYOLEEN that did everything perfect for me, you can check him on Fiverr. In conclusion I love what this App and Boyoleen did on my website. Thanks to the,

Scream Pretty

2022-08-22

United Kingdom

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Perfect customer service. Nicolas helped me a lot! Thank you so much. Will recommend this app to friends.

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Good customer service. Nicolas is friendly and supportive. Will use the app for long-term. Thanks a lot

Omnisend has been a great new addition to my website and the online help services is quick and efficient. Thanks Kamilia for the speedy service!!

Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.

Omnisend has absolutely the best customer service with quick responses and remedies. Bassma demonstrated so much patience with me in trying to set up my newsletter pop ups. I especially love how they recently upgraded their email templates! Easy to use and great designs.

Great service! I had problems with embedded email sign up bar, Baarath solved my problem in no time, Thank you !