Reviews for Omnisend Email Marketing & SMS

I used this app to help generate leads , and simplify workflow. The app is really easy to use. When I had a question Deniz was awesome and helped me out by providing detail instructions. Highly recommend this app !

Very useful app, now i can send emails to all my customers without writing them every time, nice customer service also

I've had some frustrations over the last couple of years with this app, but they are constantly trying to make improvements-- some are helpful, some not so much. I really appreciate the responsive customer support. Pretty easy to use once you get the hang of it.

Best app for email marketing campaigns & automation. Also, they provide top quality support as well specially Marija from the support team helps our store a lot. Thank you

Hi had a tricky question to setup a mailing list workflow and i had a great support from Olesia ! She help me very quickly to make this done and it work perfetly !!

The app is easy to use. We like the time-saving email templates and helpful guides. We appreciate that they've made improvements and added new features since we subscribed to the app. Their support team is also prompt with their responses. Great experience overall.

Very easy to use, I have been using it, the customer service solves the problem in a timely manner, an essential plugin for shopify

I got in touch with the support team, and Tiana quickly resolved my issue on the weekend. Great Support

Amazing app! Super user friendly and the customer service is very helpful! I highly recommend using it!

WELL WORTH THE MONEY! saved so many abandoned carts for us! we should have been using this when we joined shopify last year

Used this app when I first opened my store & found it a little confusing. Went back to it today to try it again by sending a Newsletter to my customers and wow, so much easier to use! Everything just worked as it should and the navigation was clear and easy to follow. Super impressed! I'm now happy to commit to using your app more frequently. Cheers!

I got in touch with the support team at Omisend for help with a query, Sanya was very quick to reply and her response was extremely helpful. Great service!

Easy to use app with a wide variety of amazing features. The customer service is super helpful, quick and explains things in an understandable way with a customer-first-mindset.

別のメールサービスと迷いましたが、たくさんメールを送りたいので、こちらにしました。日本のメルマガスタンドと違いできないこと（一部、二段階認証ができなかったり、ステップメール更新された場合に、新しい登録者に配信するなど）がありますが、コスパを考えると、当店には一番合っているのではないかと思っています。 サポートからのメールも、1日かかる場合もありますが、早めで安心できます。

Customer service was very helpful with my request for an account change. The help resource base is also very complete

I use the app to help me send automated emails to my customers with an ease of mind.. its user friendly and would definitely recommend to anyone looking to up their marketing game.

They have a great support team. They explained their data and their function well and I got what I needed. While some things need improvement (features), I would really recommend this platform.

Awesome app. love it so much. I've been using this app for years and recommend it to all of my friends. Great!

We have been using Omnisend for quite some time. As a European user, it covers all our needs regarding email/SMS/GDPR/automation and more! Always a great help and very reasonable price-wise.

Such a user friendly builder! I have used both the old and the new builder and have found both to be a delight to work with. I have only had one issue before and it was sorted very quickly after chatting with Nikola.

The best email marketing & sms app on the market. Incredibly fast and good support. Salma was able to answer all our questions within minutes to our complete satisfaction. 5 out of 5 stars

Magick Alchemy

2022-08-27

United States

Absolutely a gem of a company. So easy to work with, amazing and quick customer service, the best custom email builder I've seen, and also so generous to the people of Ukraine! I could not be any happier. Thank you Omnisend team!!

What a brilliant tool. Incredibly intuitive to use and offers great functionality. Thank you for making our lives easier and our email marketing slick and professional.

Great serivce at any hours, Olesia was so helpful and quick, communicating effortlessly, and more guide should be better.

Needed to remove a load of spammy emails from my lists, Kamilia was very responsive and quick, problem solved