Reviews for Omnisend Email Marketing & SMS

Thank you Kamilia for your help! Thank you for the help full links! Thank you for solving the problem!

Tuve un problema con una campaña de márquetin y me atendió Deniz muy amable y sabe lo que hace, trabaja muy bien.

For someone new to this whole scene of website building and such, Omnisend has been user friendly and their customer service is on point. Chatted with Kamilia today and she answered very quickly and helped guide me exactly where I needed to go to solve my question. Thanks!

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

Omnisend is great, their emails look great on any device. Best of all, when I needed to contact customer service, Andres was so helpful, really patient and very kind. Well done Omnisend.

Excellent app and support. Easy to use and good analytics. Have had several queries over time and all dealt with timely and effectively

we've been using omni-send for a while. great customer service. Luiz got us back on track right away when we ran into credit limits.

Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.

Great app and really appreciate all the help from Kristina to get it working correctly for me. Best, Luke

I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.

Blooming brilliant. Easy app and doesn't need much processing speed as some do which effects my elderly Imac. Customer service is instant. Download it.

As of now, I am very happy with this app and the customer service, which is very helpful! My concerns were quickly addressed by Salma, and she helped me sort out things with ease.

Platform is straightforward and easy-to-use. On the occasions that I had some questions with automation emails, pop ups, customer capture campaigns or forms, the customer support team was very quick to respond with helpful articles and answers that made it easy and quick to move forward. Overall, I recommend to all users who are looking to create automation workflows and have the ability to chat with someone when needed. Thank you Luiz, Sanya and Diego for being readily available to guide me through this new learning experience!

We just started our business and are using the free version of Omnisend. Good functionalities and explanation of how to use the app. The customer support is always helping us 24h / 7 days. Thank you Salma and Kamilia :-) for your great support.

I'm still learning to use the app, for now I'm very happy with the simplicity of it, very easy to understand and create anything. And I'm very happy with the support I've got from Kamilia really fast in the chat!

Overall, we are very happy with this product! Very straightforward, easy to use and provides some really great insights - our investment so far in this has been totally worth it and are very happy with the support as well! A must have app for your E-commerce store :)

Omnisend provide a great and intuitive email marketing system that allows for a large range of customisability. They don't have some features that would be nice to have but I trust the team to implement them. They are always on board to take on feedback and, most importantly, they have fast response times when communicating with you regarding issues! Shoutout to Deniz on the team especially who has been great!

I had the pleasure of working with Deniz and he was a great help. He answered all my questions and was very prompt. I wanted to know how to use the email campaign better, make sure my emails were being sent and more. He was patient and delivered great customer service. The best thing is, he didn't end the chat until he knew I had no further questions. Thanks for all your help!

1- They charged for SMS and their SMS doesn't even work in the UAE. I requested a refund and they never replied back. and again I got charged for 2nd month. 2- the welcome discount generated for use of signup is a complete disaster! if you have sales on your store the new user will get additional discounts and you will end up losing so much money as there's no way to control the code they generate.

Really great customer service! I'm new to having an online store, but not new to email marketing, and Kamilia helped me with the gaps in my knowledge to help me do big things with email! Definitely recommend Omnisend for more creative and personalised email marketing!

I needed something that can handle both email and sms. I love it! Very easy to use and the customer service is amazing!

I wouldn't hesitate to recommend Omnisend as a key part of your e-commerce marketing set up. Easy and intuitive to use. The chat service is first class. Quick, efficient and accurate when you're looking to learn new things. Great help today from Agustin. Many thanks

Fully have setup an email form and 7-email Welcome sequence (automated) in the app, and it legit is so user friendly and works smoothly. Anytime I've had questions, the team responds quickly. Salma helped me within 2 minutes of my question and solved it within another 2 minutes. Thanks for helping make me more money Omnisend!

Didn't think it would be that simple, but I asked something on the chat and got a helpful response from Andrés in literally 1 (one) minute - stunning! Love the app and the support!

Omnisend is best, it can use very convenient. Customer service is very patient and nice. Can help me solve a lot of problems。Highly recommended for everyone to try。