Reviews for Omnisend Email Marketing & SMS

very helpful support and the wheel doublet our subscription from pop up! The price is good to, happy to work with omnisend team for our shop razvanidicel.ro

Really good customer service from Omnisend! I spoke to multiple agents, latest Stefan who together with the rest gave a perfect service and helped me fixing the problem i had! Big 5 stars!

Best email marketing app. User friendly and match all my needs. Helpful support team, they answer very fast. I kindly recommend it!

I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!

Really useful, Great apps our store growing significantly and fast after we using this app the support team also always be there when u need a help! So great!

Alina Candles

2023-02-13

United Kingdom

Really great customer service - even for non technical savvy people like me - Luiz and Baarath were really helpful and talked me through all the steps to get something set up!

Au Naturale Cosmetics

2023-02-13

United States

Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.

Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!

Kamilia was so great with customer service and solving our pricing plan confusion. Thank you so very much for your assistance :)

Omnisend is amazing. So much better and user friendly than the other service I was using. Kamilia helped solved my issue right away!

Salma was so much help. I was struggling to verify my DNS records for my domain and she helped me figure it our super quickly. High recommend her for help. Thank you

I’m very pleased with the service I’m receiving so far. Customer service was super. I appreciate Kristina helping, instantly replying. Super helpful and surly friendly. I’m looking forward to see more of services is offered to me. ABEER Abeer Brand Candles

Omnisend is a great service. I was having issues integrating the newsletter from the footer on my Shopify page and Kamilia assisted and resolved the issue! She was detailed, patient and a pleasure to work with! If I have any issues in the future, I’ll be sure to contact her directly for assistance. Thanks again Kamilia, you’re amazing!

Awesome app. The customer support is great. They respond very quickly and the issues we've had have always been resolved.

The best Email Service Provider I use. This app is User Friendly, affordable and have 24/7 customer support. Everything I need right now is here and luckily they're keeping up with the latest trends and upgrading giving me the best experience working with them.

Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.

Initial customer support was slow, and they passed me through a couple different people who didn't seem to know how to solve my problem, which was frustrating. Thankfully though, they put me in touch with Luiz, one of their tech support crew, who sat with me for an hour and helped me figure out the problem with my newsletter form. Give them a try!

Excellent and easy-to-use mailing automation app on Shopify. Olesia from the support team was very helpful in guiding me through the setup

Great customer support! Special thanks to Andrés who was super friendly and helpful. He went above and beyond to find the perfect solution for us. Highly recommended!

Application très simple d'utilisation pour réaliser des mailings ultra pro ! Et si vous rencontrez un problème technique, il y a un support dispo H24 qui est très réactif et efficace. J'ai eu Luiz qui m'a aidée à résoudre mon problème aujourd'hui.

Soap Folk

2023-02-06

United Kingdom

The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful

Such a robust app, with seamless integrations and very very intuitive interface. The support staff is very quick and knowledgable, there is reason omnisend is becoming a buzz...Happy to be aboard...

Andres was amazing and replied so quickly as i was having a hard time navigating the site. Super helpful, and kind! Definitely recommend this app even more now with the great customer service I received!

Omnisend is a top app with a very user-friendly platform and Yuliia provided excellent customer support!

App is super intuitive and customer support is amazing. Well done on a great product and solid follow through.