Reviews for Omnisend Email Marketing & SMS

Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.

Stefan was very helpful and he very quickly solved the problem I announced. I am very grateful for him!

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

So many features to love, and very well structured! Andrés was very helpful, He gave me a solution to a problem I was dealing with very quickly.

I was setting the app up, and when I had a doubt Salma solved it immediately, very nice and professional support!

I really love using Omnisend, it's very easy to understand and has many great included benefits for free. The support is great, and both Luiz and Deniz were SO quick to help, positive, and thorough. <3 I really appreciate the help from their team.

My campaign couldn't connect to a 3rd party app. So I received support from Andrés who helped me a in about 5 minutes with the preparation of my first campaign!

Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.

nice app and nice customer support. I use Omnisend from Klaviyo. monthly cost is cheap and 24hours support is very nice. I've been fan in only 3days. at first, mail system was paused many times that was so annoying. but now I'm satisfied with them. i recommend.

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

Omnisend is a solid email platform for the price. They're constantly adding new features and the support team is generally really helpful (shout out to Luiz!).

Sans Skincare

2023-02-24

United States

I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!

Spoke to Olesia and she responded straight away answering all questions immediately and with ease! Was very helpful!

Excellent professional service solved my problem fast.and very efficently.cery helpful and friendly Thank you

A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.

Awesome product and awesome customer service. The platform is easy to use and learn. Definitely recommended!

Yulia from customer service was friendly and helpful! great experience wonderful app - very intuitive and a plethora of tools. well priced

We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you! Jenny from Azio Corporation

The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.

Amazing app with lots of FREE features!! ♡♡♡♡♡♡ I've been searching for a 'non-intrusive', 'upon-exit' pop up to offer a discount for our lovely customers.....also they have a sign up bar for mobile users is great! Salma was so helpful and super speedy to answer my questions....thank you so much guys! ♡

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

The omnisend team is really quick and friendly in helping resolve any issues you might have. Olesia was a great help.

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

I must say, Omnisend has the best customer service I've ever experienced. There is always someone there the answer your questions, no matter what time of day or night. Diego and Baarath are the absolute best! They are knowledgeable, attentive and above all PATIENT! You won't go wrong by adding this to your Tech Stack!

Homobilia

2023-02-18

United States

Very responsive and fast customer support. Great platform. Very easy to design and send email for non-technical people.