Reviews for Omnisend Email Marketing & SMS

Really quick and reliable customer service. Very easy to integrate and set up on the storefront. No complaints.

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Baarath was great! He understood what I was asking even I sounded confusing to myself. He really helped me out and solved my problem. If I have a problem I hope I get him for support. He was very knowledgeable. Thanks for everything!

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Salma from Omnisend did a great job helping me out. Quick response and very good guidance. Thank you!

Nice supporting service, and also they have lots of good things to use, I'm happy with my experience with Omnisent!

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Baarath was amazing at helping me get things worked out with my Sender Email. Made the process very easy. Thank you Baarath!!!!

Andrés provided amazing and helpful support. I issue was a bit complicated, and he handled everything with ease and grace. He was really a pleasure to work with, and resolved everything for me. Thank you Andrés!

Salma from Omnisend has been great help in fixing automation triggers for us. Omnisend is highly recommend for your all marketing needs

Updating my review as Ariana helped me all the way and answered my all the question that I asked. thanks

Kamilia was really helpful in getting my paid plan set up. I set up all my email flows while on the free plan and am ready to get serious. Their marketing education library is really informative and helpful for newbies like me. 10/10 support and company. Thank you Omnisend. Really want to succeed with eCom.

Great product, easy to use and has quick customer service. I've setup multiple campaigns using various segments and tags.

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.

Great customer service! and the platform is very user friendly and very convenient. I definitely recommend it .

First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

I was surprised to receive such a quick response and a lot of useful information. Thanks to Matija for such a quick turnaround!

Excellent customer support! Thank you very much for your help and responsiveness. Thanks to Stefan, Olesia and Monika for their help. ✨ They respond very quickly and are concerned about any concerns their customers may have. Just, THANK YOU. ☺️

Happy with Omnisend and with the support that attended all my queries very quickly, I congratulate Salma for her excellent and quick attention ;)

Seems they have a lot of "good reviews", most likely all of those are fake. Would not recommend using.

I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend