Reviews for Omnisend Email Marketing & SMS

Salma's customer service is really good! She provided quick and friendly assistance, making my experience a breeze. I highly recommend her and this company's support team.

I'm a newbie and needed assistance. Luiz was responsive and provided additional guidance beyond what I knew I needed.

Kayque was a lifesaver! They quickly fixed the issue of duplicate confirmation emails on my Shopify store. Their friendly demeanor and expert coding skills made the process smooth. I highly recommend this app. Thanks, Kayque!!

Best email service that I've used so far.

Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons. Olesia from Omnisend is also so helpful and ensure we were set up for success :)

Great app. Easy to use. Easy to set automation, set up a form. Beran is very helpful as well, he provide prompt and clear guidance to fix my problems. Recommend to you.

I really like the application, I started implementing the welcome discount popup then wanted to use also the shopify newsletter form but didn't know how to synchronize with Omnisend so asked info to customer service. Few minutes later I got a kind reply from Beran who gave me the possible solutions and I implemented the one which uses the omnisend embedded form. I really appreciated their speed in replying to inquiry.

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app

Omnisend is probably one of the best, if not the best apps on here. The customer service is phenomenal and super fast. Any technical problems that I may have with setting up my email, figuring out how domains work, or asking any questions. The support team working here is glad to help you out. Today I wanted to ask a question about verifying my domain settings to my store, and I was helped by Karine. She showed me step by step how to go about fixing the problems with easy wording and pictures as well too so I could get a better understanding. She also gave me more information about creating my business email. Overall, I love the app! Thanks so much to you guys :)

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

The customer service is fast and very helpful. They were quick to response to my issue. Thank you!!!

Really terrific. I had an issue setting up the emails this morning and the tech support were super helpful. The UI is great. Wish I'd used it earlier.

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

Just changed to Omnisend as our email provider and we are truly impressed by the possibilities but even more by their superb customer service. They are quick and patient in answering any questions we might have! Can't recommend enough!

The Omnisend team have been super helpful in assisting me set up my email marketing. Their response is very quick too. Thank you to all the staff who have helped me so far!

Really great app that you can use for free as well . The team is verry good . Kayque from Omnisend helped me with everythink i wanted to know

Sila from Omnisend provided me excellent support. I was looking for advice on how to create a landing email subscription with an exchange of a PDF file. I have limited technical skills and she created me a step-by-step video. I'm so grateful for her support and appreciate her expertise.

Awesome app and awesome support, thanks for the help Karine

The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service

It's one of the best apps for small merchants, has all the features that are important. Love it. Would definitely recommend

Great APP and even Better support!

I barely leave reviews for apps honestly. So there are a lot of options for email type apps on Shopify. I haven't used all of them, but I've had such a easy experience with omnisend. I get confused? Ask a question, which is replied to within minutes. I'm pretty new to email list building and what not anyway. But this has been such a nice experience for me, kind of like having someone to sort out an issue or guide me during the process. Thanks Karine, Maria and the others for always helping me out!

Omnisend is a great app when it comes to marketing. It is extremely easy to use and offers a lot of options (free plan). The staff support is always on hand (24/7). Big shout out to Kayque and Baarath who have helped me tremendously when I needed their help the most.

Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!