Reviews for Omnisend Email Marketing & SMS

Great support I had a couple of questions and Beran was able to help me in a respectful and timely manner. Much appreciated I would definitely recommend anyone try Omnisend if you get stuck anywhere they will gladly help...thanks again Beran!

Awesome! Very easy set up! Loving it so far!

Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.

Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!

Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.

Top Service auch am samstag gut zu erreichen, ich bin Positiv überascht. Beran hat mir sehr gut und Professionell geholfen, danke Omnisend:-)

Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten. Recht rascher Support, das klappt wunderbar. Nachtrag: Diese App wurde von uns deinstalliert. Danach wurden wir mit Mails bombardiert, Antwort auf unsere Fragen kamen jedoch nie. Erst als wir uns dann hier gemeldet haben, hat sich endlich jemand bequemt. Man hat nie Mails von uns erhalten, obwohl wir alles nachweisen können. Wir hatten auch wochenlang Probleme mit der Aktualisierung unsere Kundendaten. Fazit: Eigentlich eine durchaus gute App. Aber der Support ist das Wichtigste. Wenn der nicht reibungslos klappt, dann wird es enttäuschend. Wir haben keine Zeit, wochenlang hin- und herzuschreiben oder auf Antworten zu warten. Schade. Wir glauben, dass manchmal hier Leute beim Support arbeiten, die keine Ahnung haben oder vielleicht nicht wollen.

Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.

We've tried them all! Mailchimp, Klaviyo, Campaign Monitor, even Emarsys. What we've come to enjoy use (and works so well) is Omnisend. Simple and easy to get up and running and it's tools help you top build engagement not just send eMail. I'd def. recommend giving Omnisend a go as you get an enterprise level product wrapped into an easier to use interface that sends breautiful eMail and SMS. Great product and also a free tier!

Sehr übersichtlich Funktionen und auch bei Fragen durch die angebotene Chat funktion sehr kompetente und hilfreiche Mitarbeiter. Kann ich nur empfehlen.

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

App is definitely so good It is most used email marketing app for e commerce Also support team is awesome #Beran #Diego

I love Omnisend for my email campaigners because It's friendly, and the staff is exceptional. Always there to answer my questions no matter the time of the day!

I was personally helped by Matija and he solved my problem in less than a minute. The fastest and best service I've had from an app.

Love Omnisend. I've already recommended it to several friends.

I've been using Omnisend for a couple of weeks now. It's very simple to use and set up. Customer service has been very helpful. Andrés answered me right away, even on a Saturday night. He was able to give me all the answers I needed right away. Thanks for that! I am still new to this tool and look forward to discovering its full potential.

Increased price to $132 without notice. $100 more than what I was previously paying. Customer service is terrible. Their website provides false information/advertising.

Great app and great service, but their pricing keeps going up and up and they keep changing what you get with each package which is absolutely redicilous and where I come from is probably illegal. I will be closing my account in january

I switched my domain and changed my website to a new theme. I didn't know what to do with Omnisend settings. I am very grateful for Luiz' fast answers and help. It was very easy and my Omnisend works with my new website again. The best app ever! Thank you! ☺️

Well they are awesome

its really great

Finally an email app I can use that is simple and doesn't charge you extra for the basics! The customer service is A+. Beran was very patient, even if he had to reiterate. Thank you!

I reach out to customer support quite often and when i do its always top notch service. Kayque answered all my questions and provided me with excellent service

Omnisend was a plugin that really met my expectations, I'm still at the very beginning of the process, but I encountered a few problems and contacted the support team, they are working very well. I was able to reach a solution easily with the interest and help of Matija from the team, thank you very much.

Great!