Reviews for Omnisend Email Marketing & SMS

Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps. Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄

Omnisend Crew is so wonderful. We had some issues initially, but they handled it all professionally and resolved our problems within minutes. I especially want to thank Mariia, who was helpful and kind in dealing with our dispute. Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!

Customer support from Omnisend (especially from Saleh) was excellent. Always ready with the best answers and help to streamline the process! Thank you very much! Thanks a ton for the awesome review! We’re so glad Saleh could provide the answers and support you needed. We’ll make sure he sees this, he’ll be thrilled!

Very easy to use! Their tutorials are amazing and simple. Already has made an impact on my business. Highly recommend over any other platform (I have tried many). Thank you so much! We’re over here doing a little happy dance knowing our tutorials made a difference! 💃 Glad Omnisend stood out after trying so many other options, here’s to more success ahead for your business!

This app is easy to use and has a lot of templates available in it. What's interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize. I am thankful to Omnisent's customer service team, Baarath as well as the rest of the guys were very patient in answering all my questions and solving my confusion on customer segmentation. You all are great! Thank you so much for your thoughtful review! We’re thrilled to hear that you’re finding Omnisend’s segmentation and templates helpful in delivering targeted content. Baarath and the team will be happy to know their patience and support made a difference! We’re always here to help, and we can’t wait to see how you continue to make the most of the platform. You rock!

After trying many expensive apps, I cannot be grateful enough that I found Omnisend. Thank you! Wow, we’re so happy you found us too! Thanks for the awesome feedback!

Fast help with problems! Very good and fast support! Thanks for the kind words! We’re glad we could sort things out for you in a flash!

Omnisend does absolutely great in supporting clients. Fast, to the point, if not at fisrt attempt, still trying to find a way to the solution until you get it, a model for many companies. thxs again!! Thanks for the shoutout! We believe in sticking with it until we find the solution—like a puzzle master who won’t give up! Happy to support you anytime!

Maria is so helpful and a quick responder! Best Email Marketing third-party app on the market. Thanks for the awesome review! Maria is a rock star, and we’re convinced she’s got a secret coffee supply keeping her on her toes! ☕️ Glad to have you with us!

Fantastic service by "Mariia" She was super responsible, almost instantaneous! Thanks for the shoutout! Mariia’s speed is unmatched — she’s always on top of things! We’re here whenever you need us!

The Knotty Ones

2024-10-02

Sila solved my problem in a minute, highly recommended! Thank you for the awesome feedback! It sounds like Sila works wonders! ✨ If you have more questions or need assistance, you know where to find us!

Great! Easy to setup and well function Thanks for the great review! 😊 We’re happy to hear the setup was a breeze and everything’s running smoothly! If you need anything else, we’re just a message away!

Mariia was incredibly helpful today! She provided a speedy response and walked me through everything I needed to set up my automation and create a segment. Her guidance was clear, thorough, and made the process so much easier. I really appreciate her attention to detail and support. Thank you Thanks so much for this awesome review! 😊 We’re thrilled Mariia could guide you through everything so clearly and thoroughly. Her attention to detail is definitely one of her superpowers! If you ever need help again, you know where to find us! 🙌

We switched from another platform and immediately saw the difference in ease of use and results. The user interface is incredibly intuitive, making it easy to design and schedule campaigns. No hidden costs for basic functionality (like other apps). The support team has been very responsive, providing helpful guidance whenever we’ve had questions. Overall, Omnisend has been great. We’ve recently switched to the first paid tier and we are happy with the offering although ideally it could include more contacts. Highly recommend it to any e-commerce business looking to streamline their email marketing! Thank you for the fantastic review! 🌟 Our interface might be smooth, but it’s nothing compared to how smooth your review is! You’ve truly made our day! If you have any more feedback or questions, just give us a shout. Happy marketing!

Incredible software for everything related email marketing and SMS. I love the forms you can build to collect subscribers and the support team is incredible fast and efficient at solving everything you ask them. Excellent Thanks so much for the kind words! 😊 We’re thrilled to hear you’re enjoying the forms, and our support team is always ready to swoop in and save the day. If anything else comes up, don’t hesitate to reach out, we’ve got your back!

Great app works amazing and the customer service is 24h open to help you! Thanks so much! 😊 We like to think our support team never sleeps—always ready to help out, no matter the time. Glad you’re loving the app!

Very happy with their customer service and prompt replies. They quickly solved my issue. You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!

great support and basic to use Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!

Saleh helped me during 1hour, I finally solved my problem thanks to him. Thank you for sharing! 😊 We’re so glad to hear Saleh was able to help you out. Honestly, we’re starting to think we might need to clone him! 😄 If you need anything else, we’re always here for you!

Very helpful and available Thanks so much! 😊 We’re always here and ready to help whenever you need us. If you ever have more questions, don’t hesitate to reach out!

the best for email marketing, best customer service ! Wow, thank you for the kind words! 🎉 We love being your go-to for email marketing, and our customer service team is doing a happy dance right now! 💃 If you ever need anything, we’re always here to help!

This is a scam company with fake pricing, and the monthly package fees will increase by themselves. Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.

After using this plugin, the package price was secretly increased without any notice, from 20 USD to 88 USD at the highest. There was no reminder when subscribing, and no refund after I questioned it. This is totally unreasonable, this is a scam company!!! Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.

After using this plugin, the package price will be secretly increased without any notice, and there is no reminder when subscribing. After I questioned it, there was no refund. This is unreasonable, this is a scam company!!! Thank you for taking the time to share your experience with us. After investigating the issue, we noticed that you currently don’t have any active plans under your account, though it’s possible that one of your other brands may have an active subscription. We’ve reviewed the following stores: Ctronics, de.ctronics, uk.ctronics, and fr.xega - where reviews were posted, but we couldn’t locate the specific charge mentioned. We’d like to better understand which pricing you are referring to, as we haven’t been able to identify such a change. Our senior support specialist has reached out to you directly to help identify which store has experienced the price increase and to locate the conversation where you requested a refund, as we were unable to find any record of it. We want to reassure you that our pricing structure is fully transparent and adjusts based on the number of billable contacts in your account. As the number of contacts increases, the monthly fee adjusts accordingly. On the other hand, if the number of billable contacts decreases, so does the pricing. This flexibility ensures that the cost is directly aligned with your needs and the resources required. We look forward to your reply and are committed to resolving this as soon as possible. Our customer support team is ready to assist you further and clarify the situation.

Parfait, hyper réactif et à l'écoute ! Merci beaucoup for your kind words! We’re thrilled to hear you found us responsive and attentive. Your feedback means a lot to us! 😊