Reviews for Omnisend Email Marketing & SMS

Thank You Baarath for your help :)

Beran and Sila were super helpful in getting our domain up and running for the new email requirements for Gmail.

Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.

Really good and easy to do it!

Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall

OmniSend has transformed our Shopify store's email marketing. The integration is seamless, syncing data effortlessly for highly targeted campaigns. The automation is powerful, offering pre-built workflows for various customer journey stages. The drag-and-drop editor is user-friendly, and robust analytics provide valuable insights. Special kudos to Kayque, the support manager, for responsive and helpful assistance. OmniSend, with its simplicity and Kayque's support, is a must for Shopify merchants seeking a powerful email marketing solution.

Beran helped me with setting up my records to verify with sending emails! Been stuck on doing the records for a week straight and the customer service came through. OMNISEND IS THE APP

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful. Much appreciated.

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.

Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.

So far so good. Karine was amazing. I'm really just learning email mktg, but I was trying to add something to my signup form that I couldn't quite figure out. Karine went right to it, showed me what I needed and got me on my way.

So far I have loved Omnisend. It's one of the most user-friendly and intuitive apps. They have great templates to use for email campaigns. I love that you can visually see the email flow with your customers and which email they will receive after what times. Omnisend is one of my favorite apps that we use for our shop.

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

The availability of the customer service department is one of a kind. We have found the app to be very user-friendly, insightful, and fun to use. I highly recommend growing businesses to explore Omnisend and it's impact on your marketing efforts.

I'm brand new to the app and to Shopify and had a number of questions- Didem was very helpful in getting me up and running quickly!

So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.

The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.

Always helpful when I reach out for support. Plus the follow up is first class. They always want to be sure I have received the support I need. Most of the support is just because I am still in a learning curve due to time. I am sure once I have the time to slow down and spend more time with the app it will be of great help. I can see the potential. Update for 2/3/2024. Just spent a good amount of time working with Agustin trying to work thru the upcoming changes due to email due to Google. Agustin was so patient and helpful. Very professional and stayed with me until things were done right. I appreciate all the time and effort.

Omnisend is easy to use and the customer service is excellent!

Get point and correct solution. No waste words. All done.

Denis very helpful and fast - thanks!

Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!

Luiz was so helpful- I genuinely did not really know what I was doing, but with their help was able to successfully set up the DNS stuff and email that I was requiring! Very helpful and patient with me!