Reviews for Okendo: Product Reviews & UGC

Excellent customer service! The support team were quick to reply and help us through a few setup things. We would highly recommend Okendo to anyone. A+++++

Message with their customer service team regularly and they are always so quick to respond and very helpful! Happy with this app!

Absolutely amazing app overall. Also, their customer service is the absolute best ever. It has been my greatest pleasure to have Josh as my support advisor on this app. He helped me with everything and guided me throughout the app to make things easier for me. Really appreciate it. I would give more stars if I could!

Easy to use app with great customer service. They are quick to respond and provide assistance. Easy customer UX on site and we have seen a sharp increase in review rates.

Daniel helped get review / ratings summary hooked up for me, when Okenda could have simply said, go find a developer. Huge win on the customer service side of things at the beginning of a relationship. I've got big plans for my business, and it's nice to see this kind of service from the get go.

Great customer service. They even created custom code to make suit my application. Thank you!

Very helpful, it's easy to understand, and a bunch of features that about to discovered by us, we will look into it. The customer service is excellent, I will definitely recommend this to my friends and colleagues.

Josh was sooo helpful to help us design and get a Reviews page up within an hour or so! it would have taken me months. Loving Okendo, proper service is rare these days. Thank you!!

Great and quick service all the time. Only need minor tweaks done with theme upgrades and its all actioned nice and quick. A great app to use.

Jawzrsize

2024-07-02

United States

Easily the best Review App on Shopify!

Okendo has been trouble free from their hands-on onboarding. Customer support is very helpful and they've been very good at showing me where I'm missing opportunities in the platform.

Great product and wonder service provided by Sheila. Highly recommend

Very helpful and efficient customer service 10/10

Very user-friendly! It makes it so easy to add reviews to products on your store

Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers. The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.

Amazing app and great customer service.

Luigi did an awesome job by helping me with my trouble, looking forward to keep working with people like him.

Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.

Exceptional Support. Thank you

Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!

Great customer service! Thanks!

I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.

Fantastic review app! Support is always so fast to assist to get everything displayed correctly. Definitely recommend.

Works great, plenty of customization in how you request reviews from customers and how you display them on the site. Most important is that it looks great on the site. Support has been consistently s top-notch.... Juan logged onto our site and quickly fixed things after another dev broke things :)

Shiela Sevilleno was really helpful, answered all our questions and also helped to organise other Okendo team mates to do some extra work for us. We really appreciate the proactiveness of Okendo staff in trying to help their customers succeed and use Okendo smartly, and hope this continues!