Reviews for Okendo: Product Reviews & UGC

We have been with Okendo for some time now. The reviews product itself works flawlessly. The new products they continue to release are all a value add. 5-star customer service always, the team there really understand the landscape - SEO, Customer experience, all of the above.

Very good app, design features and functionality is impressive. Customer support is what keeps me around - Juan especially was awesome recently helping me fix an issue on my site (not directly related to the app) and providing insight into how I would be best setting up my product listings in correspondence to what I needed to achieve with reviews. Thanks guys, 5-stars.

Great app in general. Had an issue and it was handled with incredible attention and support from Josh. Went the extra mile to accommodate and assist us in every step of the way. Highly recommend.

Me and my team have been using Okendo for a few years and are very happy with it's capabilities. It's user friendly and integrates very well with our website. I recently connected with Laura Gomez from their support team and she provided excellent recommendations for optimizing our reviews!

The customer service from Shiela has been good. Very reponsive.

We appreciate Okendo's support team, especially Laura. Thank you!

Juan was able to help me with an issue I ran into swiftly! I appreciate such great customer service, especially when its quick!

Great product, great service!

Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!

Support was good, prompt and to the point.

Great platform, easy onboarding, great help from the team.

It is big help for us. great service! Very patience!!! Thank you!

Excellent customer support! They were quick to respond, friendly, and resolved my issue efficiently. Highly recommend!

We have had some technical issues with this app but they have now been resolved. Despite giving the app a four star rating, Paulo from tech support deserves a five star rating - very prompt, helpful, and courteous - we're very impressed!

Great support!

Excellent experience. Wonderful tool and customer service.

Great support. Paulo fixed my issue for me easily and fast!

Okendo's onboarding process is detail-oriented, and the feature I appreciate the most is the one-stop solution that offers loyalty programs, reviews, etc. It allows seamless integration while also gathering useful data from surveys. I would say this is one of the best review solutions for e-commerce.

Been very happy with Okendo since we started using it a couple years ago. It has way more capabilities for our complex product catalog than previous review apps we have used. I needed a custom on-site solution and Okendo's support was very helpful and got it done for me no problem in a timely manner. Thank you!

Okendo is the best review app!! I use the free version and there is a lot of customizable options and widgets you can use on your store. The customer service is also AMAZING! I have messaged them 3-4 times and every time they have resolved my question and/or fixed a problem I was having. Shout out to Juan, who has been such a huge help! I would 100% recommend them to any Shopify store looking for a review app.

I have worked with other reviews and loyalty apps in the past and Okendo is the best! Their support team is top notch and helps us maximize our results with the platform. Love Okendo!

We just launched our loyalty platform on Okendo and the support getting live has been great. Meriem from Okendo was really helpful answering all of our questions, troubleshooting issues, helping us configure the program and even working through some creative solutions around custom actions unique to our program. Would recommend!

Coming across from Yotpo, the Okendo platform has altogether been superior not just from a functionality stand point but also from a price perspective for what it offers. It is key that we work with a reliable reviews partner as these tools go a long way in building credibility & trust with our customers. It would be great if all their integrations available in the USA were also offered in Australia, but overall, I’d still give them a strong rating. Amanda has played a key role in keeping our account on track and ensuring we receive the necessary support. It's been a pretty seamless experience overall.

Very considerate and responsive customer support. Thank you Josh for all your help.

Okendo is great to use and has great customer support from Juan. Super fast and efficient.