Reviews for Okendo: Product Reviews & UGC

We've been using the Okendo app for a couple of years and have never had an issue with it. The app works great and the customer service has been fantastic. Henry T in particular has helped us when some connections were not set up properly and he suggested a few ways we could improve our use of the apps to try and increase referrals and reviews.

The Okendo staff has been super helpful with the syndication and customization of my widget.

We love using Okendo as our reviews widget. Its awesome! And the support is amazing!

I can't say enough good things about Okendo's customer service! Paulo was incredibly helpful in assisting me with importing my reviews and patiently walked me through some errors along the way. I would have never been able to do it on my own, and his support made the entire process seamless. Switching to Okendo Reviews was the best decision—I’m already so happy with the platform! Highly recommend!

We have started using Okendo for the Reviews and we are delighted with the way it works. The support they offer is outstanding, top notch!

GLDN

2025-03-25

We have been using Okendo Reviews for a few years and recently added on Quizzes, Loyalty and Referrals to our suite of products. We have not only been incredibly impressed with the functionality and usability of their platform compared to previous review/loyalty partners, but with the amazing help we've received from their team! Their support, onboarding and customer success teams have been pivotal in helping us create a holistic experience onsite. We love having the ability to customize the branding and tone of the Okendo products and integrate them seamlessly across all areas of the customer experience!

Okendo is a useful tool for our website. I had a meeting with Laura Gomez, and she's super helpful helping us optimize the platform!

I recommend Okendo for the relative ease of use and ability to integrate with Klaviyo to boost growth. Henry Thompson is an exceptional human who listens intently and provides lightening fast, pertinent feedback for solutions and brand growth.

Okendo's team have been forthcoming and available to jump in on a call whenever needed. Especially Karen Vargas, she's been incredibly helpful. The integration has been seamless, and the metrics and attributes are a brilliant feature.

Laura Ann has been an incredible Success Manager at Okendo! She is always proactive, responsive, and genuinely invested in helping us optimize our customer experience. Her deep knowledge of the platform, combined with her strategic insights, has made every interaction seamless and valuable. Whether it's troubleshooting, providing best practices, or suggesting new ways to leverage Okendo, she consistently goes above and beyond. Working with her has been an absolute pleasure, and her support has been instrumental in our success!

It has been an excellent experience using Okendo for our products. With one SAAS, we are able to collect reviews, run referral program and even conduct the quiz. Our SEO has been greatly improved as shown by the higher ranking of some keywords in Google search result, after the use of Okendo for only half a year, especially in the Japanese side. I would highly recommend Okendo for any merchant using Shopify!

Shiela from Okendo has been absolutely fantastic to work with! Her service is top-notch—she’s incredibly knowledgeable, responsive, and always goes above and beyond to help. No matter the issue, she finds a solution quickly and makes the whole process seamless. Highly recommend!

KOIO

2025-03-14

Everything works great, and Okendo team is very helpful. Many thanks!

Our company has been using Okendo for over a year and it has been amazing! We've seen a huge increase in reviews which was our goal when signing up with Okendo. There are so many other useful features that we are starting to branch out to, and we can't wait to see the results! The set up is easy and they walk you through everything step by step. We highly recommend Okendo! Shout out to Amanda Calderon for showing us the new features we will definitely we implementing!

Okendo is the best! Excellent in flow design and customer service. Special shout out to Karen and Adrian for the amazing customer support and professionalism. As a new comer to E commerce, I relied a lot on their knowledge and guidence. I can't thank them and the team enough.

No delays connecting to an agent, and no annoying chat bots. The agent was helpful and resolved my query quickly and efficiently.

Super happy with the app and with the Customer Support they have. Juan answered me in just a few minutes and helped me styling the review Carousel with CSS as if he was a real wizard. So happy. Thanks again Juan!

Great app and customer support! Paulo was super helpful with a display issue I had recently.

Such an amazing product! I need my hand cream to be non sticky as I'm constantly working on my laptop and this does that so well!

We've had Okendo for quite a bit now. Love all the features and the ability to customize the app to fit in flawlessly with the design of our website. Easy integration with our other digital marketing platforms. Laura has also been extremely helpful in providing insights into better utilizing the platform and gave recommendations to optimize for reviews.

Okendo has helped our website UI and UX. Good and fairly timely support available. Previously, Alannah, our on boarding person was great and very helpful and good at communitcation too. I recently completed a support call with Shiela Sevilleno from support team, she was friendly and helpful. Thank you.

We've been using Okendo Reviews for over six years, and it has been an excellent experience. The platform is easy to use and set up, and whenever we need assistance, their customer care team is always there to help. Recently, we expanded our plan to include Loyalty, Referrals, and Quizzes, and the Okendo team did an AMAZING job! They handled everything—from project management and migration to design, launch support, and even fine-tuning the details post-launch. Their support has been outstanding every step of the way. We 100% recommend Okendo to any business looking for a powerful and reliable reviews and loyalty platform!

Great app - happy with all the features and ability to integrate with google, meta, and other apps. Laura was super helpful showing us ways to improve engagement.

My onboarding with Brock was amazing, he went above and beyond to help me with my massive review uploads and always available to answer questions and connect me with the right person. would highly recommend asking for him for your onboarding process. Overall I think Okendo is very easy to use, there definitely is room for improvements with reporting but I have given feedback and I know they are being worked this year!

Highly responsive. They are always exceeded my expectations.