Reviews for Okendo: Product Reviews & UGC

I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.

We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time. We would thoroughly recommend Okendo keep up the great work guys!

Okendo is an exceptional app that provides a seamless and user-friendly experience for managing customer reviews and feedback. The platform is intuitive and customizable, allowing businesses to gather and analyze customer insights with ease. Also, I must say that Laura Gomez, a member of the Okendo team, provided us with exceptional customer service. She went above and beyond to ensure that our experience with the platform was a positive one. Overall, Laura's commitment to superior customer service and Okendo's exceptional platform make them a winning combination for any business looking to enhance their customer experience.

Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself  is fantastic.

Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting. I would highly recommend Okendo to any online business :) Great work guys!

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

Best review app in the app store and is so intuitive and easy to use. Also, their support team is the best! :) P.S.: Thanks to Angela and Estefania for all the amazing help!

Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.

Okendo is everything I wanted in a reviews app and the staff were so kind as to help me customize its appearance it to my store!

We looked at a lot of options when deciding on a Product Reviews, UGC (and Customer Survey) app. We tried a well-known competitor's app and quickly realized we had made a mistake. It was buggy and the customer support was dismal. What a relief it was to work with Okendo. The process - from sales to implementation and setup - was among the best we've seen. Okendo even supported us with integration with other apps - going as far as helping to setup a flow sequence in the other app. We love working with this innovative company and would highly recommend them.

I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone to figure out how to address them stinks.

So far, so good. I like the load time. It is a bit complicated to setup. But seems to be worth it. There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

DANIELLA SHEVEL

2023-02-24

United States

They are great! Great product and customer support! Really happy and has helped our on site conversions.

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.

My favorite thing about Okendo is the customer service and the way they are dedicated to doing the best work. There is a reason they are 5 stars and have so many reviews. They also integrate very well with our email platform, Klaviyo. Definitely would recommend this app to anyone looking to showcase their reviews in the best light.

Amazingly great service with caring staff looking after the setup. Very please with our experience with Okendo. Would highly recommend.

Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.

Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!

Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !