Reviews for Okendo: Product Reviews & UGC

memobottle

2022-12-21

Australia

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

Excellent reviews product and team. Integration has been seamless and such an asset to our growing business.

The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS). On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team! I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.

We're super happy with our experience at Okendo - Tyler's support during on-boarding was exceptional and he really made sure we had all the tools we needed to get live & start making the most of the platform. Thanks team!

Thanks Alannah & Scott for the fantastic onboarding and support. Highly recommend Okendo for customer reviews. Simple and effective!

The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!

Super happy with Okendo and all the help integrating and improving from Norma! Would highly recommend if you are looking to implement reviews!

Exceptional customer support from Okenda (thank you Vanessa!). Super easy installation and explanations. 100% recommend!

Super simple set-up, effective customizations + exceptional support from customer success representatives.

Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.

The team at Okendo have been fantastic at keeping us up to date with the installation, explaining the process and helping with any customer support we have needed.

We are very satisfied with Okendo and its staff. I have tried a few review Apps and in my opinion, Okendo has by far the best User Experience as well as excellent design. The pricing is also very good compared to other Apps that only offer review displays on the SERP for < 100 €.

We are SO happy with our move to Okendo. Adrian Visaiz was our Onboarding Specialist and he went above and beyond to make it a smooth transition. We're a small start up company so his patience and guidance was so appreciated. I highly recommend!

My company is still in the trial phase and I already really love this review app. Easy to use - very intuitive Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful) Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.

We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.

Super easy platform with exceptional customer service. They go above and beyond to ensure that you understand how Okendo works with your platform.

Great app to generate reviews. Like how it sync well with other apps. Lastly, awesome Customer Service Team.

An amazing little app that provides incredible features for a fraction of the cost of its competitors.

Amazing customer service and great product. I just had to contact CS, they responded within less than 15 mins even though it's night! Well worth the price for a serious business in my opinion!

Love this app so far. It's very easy to configure, has some great looking templates and the support is fantastic! Highly recommend using the Online Chat option if you need a quick answer. I had 3 design issues which were solved within 10 minutes. Thanks

Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.

We could not be more pleased after choosing Okendo as our product review app. It's feature-rich, customizable, and has the best-in-class support (you won't get the support they give anywhere else). I highly recommend Okendo to anyone. The experience with the app and support is outstanding.

love their customer service! their app is also user-friendly. better than the last app we were using. we can monitor reviews better. thanks!

P.volve

2022-11-30

United States

Okendo works well for collecting reviews for us. The only drawback is that there is no integration with Braze, so it makes it more challenging for us to personalize our emails to our users.

Excellent support team, they helped me with my issue very quickly while being clear, and the app works pretty well so far