Reviews for Okendo: Product Reviews & UGC

Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision. Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Do not buy!!! The worst plugin I've come across and one of the worst customer loyalty I've received!!!!! I worked so hard to get my reviews with authentic photos and everything, and just one day everything was deleted but still on the site it says that I actually have reviews, you can access one of the products to see its rating and the number of reviews, but it was possible to see the reviews themselves so you'll understand what a funny situation it says that the product is rated With 5 reviews with an average of 4.8 but when I come to see the reviews it says they don't exist This is also what I tried to explain to customer service but they just don't understand and they gave me some kind of solution that the reviews came back without pictures of the products that the customers took and all the customers are called Anonymous, shocking customer service at least they answer but without a real solution and who like you know how long it takes to get reviews Do not install it!

Support team is amazing. They helped me getting all the features I want dialed in perfectly. So glad I went with Okendo!

Beautiful, aesthetic looking app with fast, helpful and kind customer support and tons of innovative features built-in that definitely help customers get all the info they need before purchasing. Big shoutout to Josh for helping us migrate to Okendo and always being there to help us with our questions. Highly recommend.

ArtStar

2023-07-28

United States

Awesome customer support! Super user friendly backend and easy to use. Our customers are leaving great reviews and building trust for our brand.

This app is awesome, and very easy to integrate! The integration team has been super helpful, and overall I am truly happy with the customer support team and functionality I've experienced thus far!

lashfridays

2023-07-09

New Zealand

We've used a few different review platforms and at a base level they are pretty comparable. However, what stands out for us about Okendo is the high level of customer support and service that has helped us to optimise and make the most out of our customer reviews. Recommended.

So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.

Very speedy and professional support team! Always very responsive and eager to help! Special thanks to Angel and Josh!

Shiela was absolutely great!! She was quick to respond to my questions. Resolved my requests that I had. Also very nice which I appreciated! She deserves a raise

We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend. In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.

Followed the prompts to use the app and it didn;t work. Requested support via the in app chat, no response. Requested support via email twice, no response. Very disappointed that this happened with a customer review app

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !

Norma was great at providing us additional ways we can leverage the platform & get the most out of it. She was super informative, i'm very happy with the Okendo sevrice!

Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!

Simply the best app for reviews. The support team, especially Nands responds quick even during the weekend which is rare. We recommend this app to everyone who has an e-commerce store.

Love, Georgie

2023-06-08

United States

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.

So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)

Always super responsive and helpful anytime I had issues. They were great to work with and always friendly. highly recommend.

The Okendo team has been absolutely amazing. Very attentive, responsive, and seamlessly set everything up so there was a smooth migration from Stamped.io to Okendo. Highly recommended.

Osi Oils

2023-05-16

United States

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Unbelievable customer service / success from Estefania and the team. Each time I reach out the team is there to quickly assist with a thorough explanation of the solution as well as an understanding of the problem I am running into. Highly recommend Okendo and their team.