Reviews for Okendo: Product Reviews & UGC

Update: 4 years in and we are still very happy with the app and the support that Okendo provides us. I've been using Okendo for several weeks now and I'm very pleased with all the new reviews coming in. They basically did the install for me after getting some details about my business. So far I would highly recommend it.

We The Earth

2024-09-11

Australia

I'm new to Okendo and had the pleasure of being assisted by Josh. He was incredibly responsive and answered all my questions with great clarity and speed. The chat support felt very personal, almost like having a one-on-one conversation, which gave me a strong sense of security and confidence in the process. Thanks Josh, you've been a lifesaver!

Village Hidden in Iron

2024-09-11

United States

Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.

RunFaster

2024-09-08

Australia

Great customer service, communication has been great with follow up and incredibly helpful with my queries. Highly recommend.

Feno

2024-09-06

United States

Okendo is solid, has all the features you need, inexpensive and amazing / fast support and will do things for you like set up or any small tasks. they're great

OC Ramps

2024-09-06

United States

We've had great customer service with many reps over the years, recently we reached out for help on uploading some files & received assistance from Laura - she was very fast on response & identify the issues immediately. We love the platform & service, A+

Melk Cafe

2024-09-06

Canada

Okendo is incredibly user-friendly, and the customization options allowed us to tailor the review widgets to perfectly match our brand. The ability to include photos and videos has increased customer engagement and the support team is super responsive and helpful, always ready to assist with any questions. We've seen a noticeable boost in customer conversions. Highly recommend!

It's a great app with great customer support. Ask for Amanda as your success manager and you will not regret it. app is really flexible and you can do a lot of things, and integration/syndication with other platforms is a must.

Great app with all the functions and very easy to set up. Fast and helpful support!

Aarde Reis

2024-08-30

United States

Great app thus far and the customer service was excellent

October 2022 - highly recommend this app for any business serious about collecting reviews. the platform allows for a consistent look and feel and has superior functionality to some of the other review apps we have used in the past. August 2024 Update - we are still with Okendo and love their products! We are using almost every product they have to keep growing our business and staying connected to our customers. 10/10 great platform and their success team always makes sure we have what we need.

Helpful and easy to use!

Great

Excelente servicio al cliente. Juan atendio' todas nuestras dudas y nos ayudo' a revolver todo.

Botanica Paper Co

2024-08-26

United States

Great platform and wonderful customer support!

Great support experience! Daniel was very helpful, answered all my questions clearly, and provided quick resolutions. The setup process was smooth, and the instructions were easy to follow. I appreciate the friendly and professional assistance. Highly recommend!

Jamás esperé que al solicitar ayuda el team de Okendo me ayudarían a configurar. Sin duda fueron un nivel más allá de su atención a clientes. Mis felicitaciones. Hicieron en 5 min lo que llevaba atorada en 2 horas. Gracias!

Favorite shopify app to use - does everything we need to enhance our store and so easy to use! As a marketer, my favorite part of Okendo is how easy it is to integrate with our Klaviyo ESP. The documentation for integrating is robust but easy to follow, and the team is always helpful when you need further assistance!

Soludos

2024-08-21

United States

Laura on the client service team was very helpful in crafting a strategy to increase our site reviews for Google Merchant purposes. Thank you!

Okendo has been a great platform for us, team is very attentive and helpful.

Kenn was beneficial when it came to assisting me with my dilemma! He was patient and kind. I have just started getting okendo set up for my store and I am ready to see how it goes!!

Quick help! Really appreciate

The Customer Service team is great at providing solutions and answering all our questions. Shiela has been a great help to us. Highly recommend Okendo for your reviews

Loving Okendo - plenty of options for reviews and UGC all over our virtual store, and looks great! Had an issue and that was dealt with quickly by Luigi in customer service. Very happy!

Pela Case

2024-08-15

United States

Okendo is an amazing platform! Their customer service is top-notch—fast, incredibly helpful, and always available to assist with any issues or questions. The support team went above and beyond to ensure everything ran smoothly for us, and their responsiveness made a huge difference. I highly recommend Okendo for anyone looking for a reliable reviews platform with fantastic customer support!