Reviews for Lucky Orange Heatmaps & Replay

I installed this app and viewed a recording of a recent sale and had it not been for Lucky Orange I wouldn't have picked up on a recurring problem. Your customer service is just as amazing. Keep it up!

So amazing. I've used tools many years ago that tried to do something similar (clicktale) but I think they've gotten the user interface really close to perfect. Big fan of this-- gives you perfect visibility of what your customers are running into when they have problems/confusions/etc.

Lucky Orange is a very useful App to track visitors' behavior and psychology. I just downloaded it and am planning to have it continously run on the background for additional insight. The support team is friendly and helpful too.

Took time to get customer service to respond. They stated they sent emails but I never received any (checked my spam folders as well) and my calls were not answered nor returned. After leaving a bad review I received a phone call immediately! The issue is finally fixed! App works well but there are times when the tracking is a bit off.

pls extend the free trial duration it should be at-least for 1 month. i would like to thanks to lucky orange team for extending my trial, A big thanks to lucky orange! awesome you guys are so quick!

This is awesome. It is easy to install and intuitive to use. It gives you granular details about the profiles of viewers on your website - location, device used, operating system etc. which is very useful for segmentation purposes. The replay of browsing behaviour gives valuable feedback about how people are using your website. Definitely worth installing to see what you get and take advantage of the free trial period. You can then decide if you keep on with a subscription. After 1 day's usage I am convinced that it is an essential app to have.

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Prompt and helpful customer service!

I tried other chat programs and they usually worked okay but were expensive and one-featured or didn't work well on phones. Lucky Orange had great stats and control so I kept them. When I went to pay up for a subscription, there was a snag because i had two accounts. Justin in their chat popped up and asked to help. Boy did he! Couldn't have doen it correctly wihtout him. All in all they have a great program and equally great customer service. It has helped me snag a couple of sales I would not have had, so I feel it is worth the investment. Mike.

F*ckinh awesome app. Love it so muchhh!

the great app to check the quality of your store

Nellie And The Cat

2018-08-07

Australia

Great app with amazing insights - it's like I can get inside my customer's head!

Excellent application, allows you to understand how visitors can navigate the site and to edit any errors in the shop setting. Fast and friendly availability service. I reccomend you ALL! If you try it, you can NOT do without it.

very great and wonderful app They also have a good support ready to help you I recommend

Amazing app! Super responsive support! Bradley was very helpful in resolving an install issue that ended up being something that I had messed up on my end. Great team!

Great. Tracks everything, affordable pricing, provides valuable insight, very helpful support team. 100% recommended.

One of the Must Have apps for your e-commerce store. A great weekly reports.

Love this app. Real time views of shoppers visiting and page views. I would definitely recommend.

This is a Great app...The chat function increased my sales right from the start.

This is a great app to have, and so informative!!!

Excellent! I wish I could give this 10 stars! Until now I was a Hotjar user, disappointed with the holes in their software. Lucky Orange resolved the issues I was having. Their system is incredible and offers so many features I didn't even know I was missing. My experience with their support team was top-notch. They answered all of my questions quickly-- I truly appreciate it (thanks Danny!) The customer service alone made up for at least 80% of why I signed up-- it was THAT impeccable!. (I talked to a real guy, not a robot!) P.S. This software is a steal at $10! Lucky Orange, thanks for putting together such an incredible tool and making it affordable for us small businesses to enjoy. P.S.S. If you don't already have this, you need it! Quit hesitating!

Awesome app! It allows us to better understand what visitors are doing on our website. We love the fact that it has a chat function which allows us to do more on one app than a separate chat app. Most importantly, it allows us to fine tune whatever that doesn't seem right on our website.. instantly e.g. broken links, radio buttons that are not working etc. Would love to see more powerful analytics reports with suggestions and recommendations. That will be marvellous! Looking forward to more powerful features. Keep up the good work guys! www.onlybrown.com - Men's Fine Leather Goods & Accessories

Great help with this app! Found a few issues my website using it, updated them and bam! Just like magic sales increased. Thanks guys! Check out www.koobee.com.au

The app is working correctly on all 3 of my sites. This app looks very promising. I would like to see some sort of mobile app for the chat window. https://www.kinkytoy.store https://ca.kinkytoy.store

Viskas labai gerai! Gaunu daug naudingos informacijos.