Apps

Reviews for Lucky Orange Heatmaps & Replay

SoulFamilyTees™

2022-02-08

United States

i used this app and it help me a lot to monitor my customer and track the store problems and then i will remove the errors and what customer wants.

PEAK 365 Nutrition

2022-02-07

United States

This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.

Mattress Crafters

2022-02-06

Australia

I used this app to help me do check visitors behaviour. I really like how it does track visitors actions. It would be nicer if the app is a bit lighter to perform. the loading time is longer.

FirstWalkShop

2022-02-02

United States

I really like this app. It has a free version which is best for small stores that have just started selling. This allows us to understand how visitors are accessing your store and also allows us to create quick survey to gather valuable feedback.

Smile Fred

2022-01-31

Australia

Recently installed this app and found the support really good when I needed it setting up our account, highly recommend

Beauty Supplies Store

2022-01-26

United States

he is very good and I would recommend him he helped me set up lucky orange thanks I would let other people work with him

Swan & Edgar

2022-01-18

United Kingdom

Great App, I couldn't recommend more. Incredibly useful for analysing website performance and making the required changes.

London Couture

2022-01-08

United States

Ill give this app 3 stars because its very efficient but for some reason the app won't launch for me from my Shopify app screen and its so annoying

TSRE | Tampa School of Real Estate

2022-01-07

United States

Had the app before we used Shopify and it was great. But on Shopify the app does not install correctly. Support is very slow and not really helpful. They advised to just login outside Shopify but the app didn't even install the tracking code. I could say all the great features of lucky orange, but if you're looking for a Shopify app that just works or has great support when it doesn't, keep looking. Really wanted this to work since we've used lucky orange for so long but going to see what's better suited for Shopify and maybe more focused on just tracking rather than all the extra nonsense they are spreading themselves thin with.

SmartHomepluses

2021-12-24

United States

I download this app yesterday everything was goo until for some reason the chat bar that appear on the product home page just disappear. i just delete it to redownload again, finger cross it work this time, else i will have to get another app

Terra Collective

2021-12-22

Canada

I just finished my initial 15-minute onboarding call with Justin and I was really impressed with the service, knowledge and kindness. He took the time to show me features I didn't know about to continue to help me on my journey to increased conversions. Excited to continue to try out the app's features and learn more!

Pain Free Pillows

2021-12-06

Australia

Best recording video app. Brad is the man to speak to if you have issues. AMAZING TEAM! Thank you for creating this app.

Thousand Miles US

2021-11-30

Singapore

Lucky Orange helps us view user behavior on our website well. Support team is helpful but do note that it's not 24-hour support.

Good Vibes Neon

2021-11-29

Israel

Great App! Does a great job, would highly recommend it for new businesses that are wanting to learn their customer's reactions.

Sure Bunny

2021-11-18

United States

This app is seriously brilliant! When I first stumbled upon this app I wasnt expecting results like this. I just wanted an app which would give me a better heatmap recording so I can track my customer activity better. What blowed me away is the fact that apart from the usual heatmap data Lucky Orange provided me with customer browsing activity in a video format! Which means when I open my Lucky Orange dashboard I get to see every single detail of the previous days customer activity. In fact I get to see a video recording of what the customer did, where he clicked/touched and how he scrolled. Its magic ! Its way better than heatmaps, because analyzing the video and seeing how fast the customer scrolls through your product page and by observing where he slows down we get a perfect idea of whether the customer is interested or not. And by assimilating that data we can further finetune our product page and wherby improve our conversation rate. In short, I have become a huge fan of Lucky Orange. The video recording feature is seriously brilliant!

Baplaskart

2021-11-10

United States

i use it and help me a lot to understand the customer. what the customer is facing the problem we can uderstand by live session.

Hasu-Seizo

2021-11-07

United States

This app has an amazing amount of information and insight into how our customers are navigating our site. Extremely helpful to make our site as beneficial to customers as possible.

BOT CARZ

2021-11-01

United Kingdom

Always helpful when I have an issue. LO is one of my fav apps. It shows all your UTM tracking and you can see live screen view. Has good filtering.

Holistik Bloom

2021-10-30

Spain

Very useful app to see what is happening "on the other side of the screen". And very kind and professional support. Thanks Justin!

AMEERA HAMMOUDA

2021-10-28

United States

This app is great for new and existing business owners. Provides great insights on where your site is performing well and where you can optimize it. Justin was super helpful and answered all of our questions!

Pragma style

2021-10-28

Canada

A good application with a reasonable price compared to competitors. The customer service is very responsive. Good company and good application. An essential tool for any business to understand the behavior of its visitors.

PlayBetter

2021-10-25

United States

Very easy to use with helpful support! We've been able to get a ton more insight into our users' behavior using Lucky Orange.

The Crystal Shop 1111

2021-10-21

Canada

I have found this app to be highly intuitive and very easy to navigate around. It has helped me so much with insight in regards to my traffic and website. I also found the personal tutorial extremely informative. Thanks for making such a great app!!

Accio Box

2021-10-19

United States

I have only just integrated our website with Lucky Orange and being able to have a 1-on-1 training call with Justin to walk me through the platform and best practices have allowed us to understand how to really unlock the power of Lucky Orange and create a tailored experience for our customers

Skrapsit

2021-10-18

India

I absolutely love Lucky Orange. Their extensive insights into the store performance helped a great deal in redoing parts that weren't performing well. The vastness and depth of insights is unmatchable and the support team is always open to help and very responsive. I'd totally recommend Lucky Orange to store owners who wish to take that extra step to go through their store data.