Reviews for Lucky Orange Heatmaps & Replay

Fantastic app. Sometimes it doesn't show accurate data but we get responses from their support pretty quick and resolve it. For the money this is a no-brainer. Support is a bit lacking bc they hide the support button.

Just downloaded this app yesterday and what an amazing experience. Very user friendly. Highly recommend.

It was easy to install and it has been easy to use. We have no complaints at this time and we look forward to optimizing our use of these tools.

I use this app to follow the conversion journey for my customers. It's also useful to see where they are dropping off so I can optimize my site.

support helped me and answered questions in a few minutes. very helpful and i highly recommend giving this ap a shot

I've used Lucky Orange for the past 3 shopify website I've set up! it works great, easy to get heatmaps and see where customers clicks but also videos to see the customer journey! highly recommend to add to any new or existing shopify stores!

Emilia did a great job of helping us understand Lucky Orange and the available features to help us perfect our shopping experience for our customers. Would highly recommend!

The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!

This app is amazing! Great to see how my customers interact with my site and shows me the pages and products they interact with the most. Customer service is great! Lost service due to an employee messing with the app and Jordan got us back up and going in no time.

Great early experience with the app - Justin walked me through all the features to get started and even extended my trial so I could see for myself how valuable Lucky Orange can be!

Great app gives some great insights. I had a question and the support team got right back to me within minutes. Highly recommend!

I wanted to know how customers were using our website and why our visitors were high but our conversion rate was low. Lucky Orange has a really cool feature where you can watch a screen recording of how customers are interacting with your website. It has been so helpful when trying to determine what we need to do to increase our conversions!

Great UX, very easy to use and very powerful tool to optimize sales. It's also quick and responsive.

This is a good reporting app I highly recommend. Customers Support is Great they help me though adding another Store to this App

I use this app daily to monitor my ads, what people are coming in from, what posts/ads are driving the traffic and also where they are falling off. I still have a lot to learn on it but I'm excited to keep learning!

This app got recommend to me from a friend and I almost didnt scheudule a call because i thought i knew it all LOOL. Man good thing i ended booking the call because after todays call with Jordan Dodd it was completely GAME CHANGER. He really went in depth on who to use all the futures in the app. There's so many things you can do on lucky orange; it literally feel like a all in one place. Chat feature, announcements, events, Ect... I would recommend this app to anyone who had a eccomerce store or website. 10/10 all day everyday. Now its time to implement these tactics and put them to use. And to mention the call is free when you sign up so it's a WIN WIN situation. Thanks again to the team and Jordan Dodd.

They have very helpful customer service Just hopped off a call and the representative was supper nice any question she didn't know she didn't pretend she knew (like a lot of egoistic saas companies) She just authentically answered no one ever asked me that I will need to ask the development team.

The app was instrumental in helping me understand and correct my bounce rates. I use it daily to track where customer are spending their time eon my site and make adjustments accordingly.

I purchased this app for the heat map function, which has proved valuable in making a plan to optimize my customer's journey. Once implemented, I look forward to continuing to use the map to refine that experience. Although I have not yet implemented it, I do plan to selectively use the chat function. In all, the merchant experience with onboarding has been smooth.

Utilizzo Lucky Orange da ormai parecchi mesi e mi sono sempre trovato benissimo, riesce a tracciare tutti gli utenti che accedono al mio sito e soprattutto mi permette di vedere cosa fanno in tempo reale. Inoltre, hanno dei prezzi molto onesti riguardo al servizio che offrono. La consiglio.

Provides a great level of insight for me as a new store owner. Very happy with the app, learning alot about my customers by using it

Bugged app, made our website to freeze and stop working on different browsers and devices making us lose sales

I used this app to better monitor user activity on my shopify store. Google Analytics is great for understanding traffic but Lucky orange is better for understanding user behavior.

Horrible, pas d'aide du service client, zéro réponse, fantomatique, l'installation du code est très mal expliqué, a tel point que je n'ai même pas pu l'ajouter En plus de ça le site n'est meme pas disponible en Français. Inutile. Dommage..

Jordan helped me a ton with LuckyOrange. He's went above and beyond to help me get the most out of the app.