Reviews for Lucky Orange Heatmaps & Replay

This is a very good app. It helps me a lot to track the movement of my clients on the site and find weaknesses that I can immediately fix for my customers :)

The information on the analytics you can get from lucky orange that you can't get from just shopify are awesome. Especially the feature of the heat maps is very unique and very useful.

It works well and is a good app, but it is too expensive at higher page views for us. We just don't get the return from it at higher prices.

Really good app, very valuable to analyse customer journey.

Shows so much insights in a very simple and intuitive manner. It exceeds expectations in any possible way. I use it daily and it has become an essential part of how I manage my webshop through analytics.

A perfect app to keep track of your customers. Helps alot to point out the issues that is causing your customers to leave your site. It works like a cctv cam on your website. The best part is the video recordings and heatmaps so that you know what exactly each customer is doing on your site. Highly recommended!

Super útil. Tenho acesso a dados que não conseguiria ter em nenhuma outra aplicação. Posso criar perfis de clientes e rever todos os passos no site. Ótimo. Recomendo a todos os profissionais.

Great app

il Buco Vita

2024-04-03

United States

Jordan was excellent in guiding me through Lucky Orange features. We are confident they can help us improve our sales and overall website experience.

Very useful app, it really helped me improve my store

Powerful tool for every merchant. Great UX and overall design! Good job folks

This app is amazing! It teaches you everything you need to know about your site. I have made many changes to my site because I was able to see the behavior of my visitors. Within three days of making those changes I saw a new conversion. I highly recommend this app for anyone who is looking to learn more about visitor experience on their site!

This is the best app for monitoring I've used until now

By far the best app I have installed in my store up until now. I really like how easy it is to understand the data. Lucky Orange has made my life easy. Worth having it!

This is one of the best apps I use. It helps me a lot in my store!

From the moment I started using Lucky Orange, my understanding of customer behavior on our website has reached a new level of clarity. The heatmap feature, in particular, has been a game-changer, providing us with visual data that's both insightful and actionable. It's fascinating to see exactly how visitors navigate our site, what captures their attention, and where they disengage. While there's occasionally a challenge in distinguishing between bot traffic and real visitors, the overall value Lucky Orange brings in understanding genuine customer interactions is undeniable. This slight uncertainty doesn't detract from the wealth of information and the clear advantage it offers. I wholeheartedly recommend Lucky Orange to anyone keen on improving their website's user experience and conversion rates. The insights gained are invaluable, and yes, they truly are worth it. Dive in, and you'll find yourself equipped to make data-driven decisions that can transform how your audience interacts with your website.

Very good and informative

Really enjoy the wide range of features available and the insights are invaluable for our business. Looking forward to refining our strategies based on the various metrics we're able to monitor using Lucky Orange Heatmaps & Replay.

Love this app! The heatmaps and replay are a game changer for my business. Heatmaps allow me to see areas which may be problematic and the replays are invaluable. Being able to see where my site might be missing info or needs to be tweaked. Cannot say enough good things about Lucky Orange!

Thanks for your rating! We're glad that you've earned your five stars. We're always here to help if you need anything! Cheers - Justin from Lucky Orange

I had a conversation with Lucky Orange (Mr.Jordan) through email and after a couple of email, he suggested me a zoom call to fix the issue. Was really happy to connect him through zoom as it helped solve the issue really fast. Learnt about the installation process which was again smooth. Happy that the app is now fixed. Nice experience.

We are very happy with this app. Helps so much to see what visitors do and any problems they may stumble upon. Thank you

The app itself is not bad, but after removing it from the store - it continues to collect information, i.e. it has not been cleaned from the code after removal

This app was removed from my site because the second I installed it I got inundated with sales emails, despite not giving permission for this. I have unsubscribed from their emails multiple times, reported junk, and uninstalled the app, yet somehow they STILL keep swamping me with sales emails and daily reports about my website they shouldn't have access to. It might be a good app, but if this is how they treat personal data under GDPR I can't in good faith use it or recommend the app to others. To respond to the feedback: - The emails on both lists (the welcome emails and the one I unsubscribed from) continue to send emails. They land despite Lucky Orange being a blocked sender. - The daily snapshots of 0 traffic and 0 data sends automatically despite the app being uninstalled and the API integration being cancelled from my end. - The API integration was removed due to GDPR issues. - Since installing Lucky Orange, I have also been inundated with spam emails from multiple other sources, which started on the day I installed Lucky Orange.

Very Easy to use, great customer support Hopefully my issues with notifications of visitors resolved Many thanks for the app