Reviews for Lucky Orange Heatmaps & Replay

Great app - easy to setup and provides lots of options

It's a really cool app. It makes it easier for me to have an overview over my customers, see where they leave my website and improve it accordingly.

great custoemr service and very good functions

Lucky Orange is an incredible intuitive app that helps you understand (and watch the consumers' on site click behavior.) I took advantage of the onboarding support and really appreciated the quick follow-up email with helpful links to understand how Lucky Orange works with my platform (Shopify.) I love that I can customize the app for the information I need and think Lucky Orange is going to prove to be a game-changer for my business.

I just started my first shopify store. So I am currently on the free version. What a absolutely fantastic app. I can now see exactly how each visitor moves around the store and where he clicks. By tracking movement I can see what works and what does not work. Thank you Lucky Orange for a awesome app.

Very useful features in order to understand customer purchase interests. Also support is very reactive!

super cool

Emilia was so thorough throughout my support call. She demonstrated the features in accordance with my e-commerce website, whilst regularly checking with me as to if I had any questions or queries. It's great to see the many updates Lucky Orange have made too - very user-friendly. Thank you

I refer to Lucky Orange reporting before I make any change on my site, and it's more user-friendly and easier to navigate/find what I need than many of the alternatives I've explored. Highly recommend!

10/27/23 Update: I'm going to update my review to 4 stars. I used the previous version for almost 2/3 years and unfortunately, this version doesn't have the tagging and consistently fetches images which diminishes the quality of the recordings. I'll respond to the email. Since they've upgraded, I've spent 3 days going back and forth with their support to get this app to work. I wouldn't recommend this application.

I have been using Lucky Orange for years now and love it! It really helps us maintain our website and lets us see what we need to fix on our website. It's a great tool to help you convert visitors into buyers! I would highly recommend this app to anyone managing a website. Thank you! Sam

Very happy with Lucky Orange and well worth the subscription. Fascinating to study user behaviour in order the maximise conversions. Favourite feature is the comprehensive filter functions. You can cut and slice data to drill down to the specific visitors you want to study. Very slick interface and a joy to use.

So far so good, amazing to be able to live watch your customers interact with your site!

Provides insight on consumer behavior and how consumers are using them website and how they are interacting. Ability to create events and different dashboards to track website use.

Extremely helpful onboarding experience which is has proved much needed as there is so many great features in this app

Emilia was really helpful with integration!

Great app showing daily visits and heatmap so that I can identify what is wrong on my page.

Really interesting software. So much fun being able to watch how customers interact with our website!! And being notified of rage clicks etc. This is a really useful piece of software; now I need to learn how to use it to its full potential!

I've been using Lucky Orange's heatmap plugin for some time now, and I must say it's been a game-changer for optimizing my website. The level of insight it provides is simply unparalleled. Being able to visually see where visitors are clicking, moving, and even where they're dropping off has helped me make data-driven decisions to enhance the user experience. The heatmap feature is incredibly user-friendly, and the real-time data it offers allows me to make quick adjustments to my website's layout and content. It's also great for A/B testing, as I can see the impact of changes almost instantly. Additionally, the detailed reports and filters make it easy to drill down into specific pages and segments, giving me a comprehensive view of user behavior. The fact that Lucky Orange also offers session recordings and live chat functionality within the same platform is a huge plus. All in all, Lucky Orange's heatmap plugin has been a valuable addition to my web optimization toolkit, and I highly recommend it to anyone looking to improve their website's performance and user experience.

Really like the product, but as a new business the free tier runs out very quickly and paying for the next tier is a little to much just now. Once I'm more profitable I'll be happy to pay for a broader service.

Very informative app! The videos help me see where customers are going on my website and also if they have any issues. I have been able to correct some links on my website after noticing on videos that customers were clicking on links that did not open (rage clicks). I am still assessing other ways this app can help my website. It is worth adding to your website.

gostando demais do app,super indico pois ele te da uma visão geral do que os seus clientes estão fazendo dentro do site,muito top

I'd say Lucky Orange is in my top 3 best apps for any new ecommerce store owner. It is easy to use and I learn so much about optimising my store by just using the app. I LOVE it! Highly recommend it - it is easy to use, super insightful and the friendliest customer service!

This app is the best in class and it’s very useful. The only issue is sometimes it doesn’t get the screen recordings properly showing blank screen and I cannot see customers’ behavior but other than that it’s pretty aesthetic and easy to use!

Great customer service for app