Reviews for LoyaltyLion Rewards & Referral

Been using LoyaltyLion for 3 years now and I love it! Their customer service is always top-notch! Great App!

I have been using this app for quite sometime. My customers find it pretty easy to use and obtain their vouchers. The support team is very quick and friendly. There are so many great features on this app that it's really worth getting into!

Fantastic app! Super smooth implementation. Wonderful team at every turn. Thank you very much for all your help.

I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!

Great customer service and a great add-on to our store! Referral and rewards are a really good retention tool for us!

Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!

Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.

I like that this app has a free version and then you can add options that you actually need. It still runs pretty steep in the end but we are currently deciding on all the options we are going to start with, so we'll see how we go. However, a widget wasn't showing up on the Streamline (shopify) theme but I contacted the support (Sophie was very helpful) and they fixed it straight away. So currently have no problems with it. Will update when we actually start using it with customers.

LL has increased our sales a lot, it still has some issues needs to be solved, but overall the system is very helpful. support team are great.

This app has increased customer engagements and conversions. I just wish every little feature wasn't an additional fee. Those fees add up really quickly.

We have been using this app for years with little to no issues. Any issues or questions have been addressed by the developer quickly. We use this to generate points and offer rewards to our repeat customers.

We had been searching for a rewards program that would meet our requirements. We tested out at least 4 different applications on Shopify and none of them did what we needed it to do. Loyalty Lion, on the other hand, was easy to customize and had the features we required. The support team is very responsive and we were not tied to an annual payment contract. I recommend Loyalty Lion if you want a robust rewards system.

Great app that our customer love. Also great customer service, always ready to help out when you have an issue. Highly recommended!

Buddha Pants®

2020-12-01

United States

We tried the app but it did not work for us. Support is great- Always available. FYI- emails cannot come from your server and the back end - needed a lot of code work - to make it pretty you need a developer.

App is great. Has a lot of nice features to explore and we see also see an added advantage for customer retention. Customer service is also great.

Like the app. wish I had more time to get to figure out some of the features, but I do like the app.

There was a bug in the system that meant that discount codes were not auto-populating on customer profiles. Hannah Cook, with the assistance of the Technical Team, sorted the issue for us quickly and efficiently.

Amber saved the day! We've been using Loyalty Lion for a year and just relaunched a new Shopify theme. We thought we lost Loyalty Lion but she kept track of the project, fixed our website all while we slept! Thanks LL.

We rebranded and changed our domain and Amber helped me seamlessly transfer our old loyalty point program to our new domain --something which I thought would be much more difficult and time consuming. So grateful for that easy switch because our customers love this program!

I have used Smile, Swell (Yotpo) and now Loyalty Lion for our brand loyalty program. All work well, with the feature sets between the three being more or less equal and accomplishing the same purposes. That being said, my experience as a business owner has been incredible with Loyalty Lion. From demo to onboarding, the entire experience has been first class. I need someone to be involved with our program, and Sophie has done an excellent job of helping us get up and running, checking in regularly, and even doing much of the heavy lifting to get us launched. I highly recommend Loyalty Lion based on that experience alone!

Excellent and Fast Customer Service!! We have been using this APP for more than 2 years now and satisfied with it.

Good app to engage a community. The free plan offers points to customers after purchase, for visiting your site and for creating an account. This is enough to start building customer loyalty in the first place. Then there are many possibilities to improve the program by paying and I think the costs can be amortized very quickly depending on the strategy. Very easy to use app. Responsive and very pleasant customer service. Thank you Hannah.

Great app, very good overall service. Helps you retain and engage clients in an exceptional manner..

Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.

We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.