Reviews for LoyaltyLion Rewards & Referral

Loyalty Lion is a great App. Everything went very easy. The customer service is on point and the onboarding managers had an answer for every problem.

Amazing, would highly recommend it if you are wanting to set up a points/rewards system for your customers. The customer service team is extremely helpful aswel!

Our onboarding experience was great. Ellie was very helpful in getting our questions answered and we were up and running in no time. There was a little glitch on the slider disappearing after our developer had installed the code, but your support was great to get it loaded again.

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

This app works great! Customer support is amazing and we have no issues whatsoever! Highly recommended!

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Irresponsible support. Signed up for an onboarding support meeting, woke up early because of the differences in time zones and guess what? nobody came. I wanted to pay more for the better service. but looks like you pay extra here for nothing

It was surprisingly easy to migrate from another loyalty app to Loyalty Lion. Our onboarding experience with Alejandra was a breeze. She was very attentive in making sure we were able to get what we needed from the LL. We are now testing other features LL has and are looking forward to maximizing this program's capabilities on our site!

We have just started using Loyalty Lion. The onboarding so far was very easy and Mags from Loyalty Lion has been very helpful. We are now looking forward to the first results with Loyalty Lion.

I couldnt switch off their widget from my website so i contacted the chat support. No one was in the chat. After ONE HOUR of waiting support contacted me back. They say "free plan" but if you want to switch on/off their widget you have to join advanced plan (699$/month) or plus plan (1500$/month). AMAZING!

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

The app is really good and our rep Michael is amazing. We're excited to see how this platform can help us grow.

Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

Great loyalty app. We've migrated from Smile.io mainly due to the fact that Loyalty Lion has a dedicated landing page for rewards. The onboarding was great. They helped set up most of our structure and the migration was seamless. Our customers are loving how easy it is for them to see their points from their account.

The support team is usually quite helpful and responsive (within one business day, sometimes quicker). Only downside is that some great functionality like tiered point rewards and public-facing (without singup requirement) point structure are not suppoered in lower-tier version (e.g. we're using small business plan).

Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.

Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!

Loyalty Lion has all the required features to run a successful Loyalty program. The on-boarding is smooth and the team provides great support to figure out the right program for your store.

This app is very helpful but there are some limitations. Our company has a variety of brands, but we are only able to integrate one for all.

When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!

Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).

The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.

This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools