Reviews for LoyaltyLion Rewards & Referral

Northern Garms

2024-09-13

United Kingdom

Libby was super helpful with the whole process. We got the whole process completed in under 2 weeks which was super helpful to make the most of the app and loyalty scheme for our customers.

Tru Alchemy

2024-09-12

United States

After assessing many Loyalty vendors, we signed with Loyalty Lion. Their out-of-the-box Loyalty features and native integrations made them stand out above the rest. This was coupled with their advanced reporting capabilities and dashboard native to their portal. The sales and the customer success/onboarding teams are great. They are very accommodating and helpful. Their Loyalty portal was very intuitive, user-friendly and easy to learn. Overall great partners!

The support team's work is very helpful and quick. They resolved our issue immediately. They said they would answer during the day but responded in a minute. Especially thanks to one of the support team members - Duraan

Highly recommended. We just started using LoyaltyLion and the onboarding process has been smooth-sailing and everything was seamless. Sammy was especially helpful and informative with all the questions we had! Excellent service and hopeful for excellent results.

Great review platform and excellent support to go with it! We've seen great results and insightful tips calling out areas where we could improve which is above and beyond as far as I'm concerned seeing that LL doesn't make extra revenue on them. Highly recommend.

Pixi Beauty

2024-08-13

United States

We love working with LoyaltyLion! Our CSM, Hannah Cook, is so helpful, knowledgeable, and easy to work with. Her kindness and thoroughness makes setting up and updating the program a breeze. The app is user friendly and looks decent out of the box without additional dev work. Integrates with all the necessary ecom partners for a robust loyalty program.

South William Clinic

2024-08-08

Ireland

I had the pleasure of working with Sammy during my onboarding process with LoyaltyLion, and I couldn't be happier with the experience. Sammy was incredibly helpful in guiding me through each step, ensuring I understood the process thoroughly. He answered all my questions promptly and was always available whenever I needed assistance. So far the app looks to work great. Everything is set up and looking forward for the future.

We love LoyaltyLion, it's bloody brill and onboarding has been a dream thanks to the lovely Freya! She advised us of best practises with the points setup, the reasoning for doing so and helped adjust & accommodate for our specific business needs. Overall 10/10 big points happy time!

We have been using Loyalty Lion for 3 years now. We recently revamped our whole programme and launched it concurrently with a new website. Our Customer Success Manager, Hannah Cook was a huge help through this process, looking over our plans and timelines, providing advice and helping us make sure the relaunch went smoothly - which it did!

Feetures

2024-07-29

United States

We have had a great experience with LoyaltyLion! It is easy and effective to use, and the analytics provided within the platform are very helpful. Our account rep, Anusha, is great and always goes above and beyond for our requests and questions. Highly recommend!

All experience was great, and it works perfectly with our shop. The internal employees are very friendly and helpful! I really recommend LoyaltyLion!

This has been a real win for our business! Initial set up was easy and the team are super helpful. I highly recommend if you're looking to reward customers.

We use Loyalty Lion for our Online customers and it has been great over the past 3 years! The customer support is always informative and helpful. Great application to have for our website, and our customers love getting discounts for their loyalty.

Fantastic service, the team were so helpful in getting the app loading and looking and how we wanted and went above and beyond to ensure it was working perfectly. Highly reccommend.

Sathiya has been incredible in supporting us with technical questions and recommending tips and tricks to ensure that we are optimising all LoyaltyLion capabilities to the maximum.

Exceptional Support and Outstanding Performance We recently integrated the Loyalty Lion app into our e-commerce store, and the experience has been nothing short of fantastic. We want to extend our deepest gratitude to Sammy for his invaluable assistance. Sammy has been incredibly essential in setting up the app, guiding us through every step with unparalleled expertise and patience. Thanks to Sammy's support, the configuration process was smooth and hassle-free. We are extremely satisfied with how the app is performing so far. The initial results are already promising, and we have high expectations for the long-term benefits it will bring to our business. Loyalty Lion is proving to be an excellent addition to our customer loyalty strategy, and we look forward to continued success with this powerful tool. Highly recommended!

Hi, I am not using the app, how can I delete all the data in my site?

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.

We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.

Darn Tough

2024-06-21

United States

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

KetoNatural Pet Foods

2024-06-17

United States

So far, so good! Libby was a terrific onboarding manager who helped us get everything set up with minimal fuss or issues. And thus far the software is working exactly as promised. Early signs indicate that it is improving our overall customer economics too!

Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV

Great Support from Freya. Smooth Onboarding Process

Best in class software – you get what you pay for. Very willing to help during the onboarding process to get you started on the right foot. It does take a while to get the program set up, but hopeful that it will pay off over time!