Reviews for Loop Subscriptions

Thank you for your review, Team Myricals!

The Loop subscription service is truly remarkable, as it simplifies the subscription process for all merchants. One of the standout services is the exceptional customer assistance, which promptly responds to any concerns or bugs encountered. This level of support makes it highly recommended for anyone looking to streamline their selling experience.

Fantastic app and great support ! I highly recommend

We chose Loop to launch our new subscription business and are SO happy with the choice. The software is full featured and powerful, but more importantly the team is very knowledgable about this kind of business and has already saved us from lots of headaches! Initial configuration is relatively quick and painless, and once things are set up, I feel confident trusting this system to keep our subscriptions running smoothly. Thanks Loop!

Excellent response and service!!!

Excellent Customer Service. Very easy to work with and the widget integrates with our site beautifully. Highly recommend using this for setting up subscription service within your site.

great support team!

As a co-founder at HelloBello, it is with delight to write the following lines on our experiance to switch to Loop. At HelloBello we offer fresh/frozen dog food meals in convenient 14-day and 28-day subscription plans. We're a 100% subscription-focused company with a strong commitment to delivering exceptional products and a seamless digital customer experience. We recently transitioned from the Recharge Pro plan to Loop for several compelling reasons: - Superior access to development and customer support: Loop provides outstanding access to their development and customer service teams. This is crucial as we develop our API-based customer dashboard. Unlike with Recharge, where each interaction involved a new representative requiring repeated explanations, Loop offers direct engagement with the team who can readily assist with our API needs. - Rapid development capabilities: Loop demonstrated impressive agility in responding to our requests. Features like Make.com access, Loyalty Lion integration, and API enhancements were implemented within days or weeks, far exceeding the responsiveness we experienced with Recharge. - Seamless Shopify integration: As a Shopify-based business, we appreciate Loop's native integration. This translates to smoother operation, better integration, and faster development cycles compared to Recharge's non-native solution. - Competitive pricing: Loop offered a more attractive pricing structure compared to Recharge. - Shared DNA and dedicated support: We resonate with Loop's entrepreneurial spirit and their commitment to building long-term partnerships. We have established relationships with key personnel at Loop, ensuring 24/7 support and personalized attention to our needs. This stands in stark contrast to the frustrating experience we had with our past subscription provider, which often felt impersonal and unresponsive. Our migration process was complex, involving two PayPal accounts, Stripe as our primary gateway, and residual activity on Braintree. Despite the challenges, the Loop team went above and beyond to ensure a smooth transition. They actively collaborated with us until all issues were resolved, demonstrating a genuine commitment to exceeding expectations. HelloBello wholeheartedly recommends Loop. Their dedication to customer success, agility, and focus on our needs make them a truly exceptional partner.

Support is great, we were not quite ready to continue and it rebilled without us having it configured yet. They understood the issue and refunded. Thank you We are looking forward to using them in the future when we have figured out our offer.

Rejuvia

2024-03-09

United States

Best subscription app, best support, best experience for our incredible subscribers. Highly recommend Loop if you are considering a subscription tool for your store.

We were with Bold Subscriptions for many years then switched to Appstle with the Shopify 2.0 release. It took us a month to configure and get setup on Appstle and after going live we just ran into issue after issue after issue as the system wasn't stable. We started looking at other platforms and found Loop. The install and configuration took just a few hours. They migrated our existing customers over from Appstle and we were live within a few days. Customers love it and we are very happy with it about a month since launch. Would highly recommend!

Great product, fantastic customer service and fast resolution of issues. I highly recommend it.

10/10 The app is easy to use, friendly, and has 24/7 support teams. I had the pleasure of speaking with Varun and he helped me fix my issue. 10/10

One of the best apps on the platform. I have used other subscription services and I would recommend this one over the others on the customer service alone.

We made the switch from WooCommerce Subscriptions and our Wordpress site over to Shopify and Loop Subscriptions have been the right choice. A great level of customer service - quick to answer and solve any questions or problems and they made the migration super easy. I would strongly recommend!

Loop is a game-changer! Its intuitive interface and powerful functionalities make it a breeze to use. It has great features designed to tackle churn and payment failures. Transitioning to Loop was seamless, thanks to their dedicated team of account managers and engineers who swiftly resolved any issue we had. Kudos to Piyush & team for creating a great product and team!

Great product, outstanding support from the team. 5/5

Yes, happy with support. Thanks

Great Customer Service. Atul is awesome.

great support from Varun

Great app, seamless. EXCELLENT customer service.

Great service. Easy to use.

Loop has great set of features as well as great customer service

the customer service is great.. I'm still figuring out the app, but seems to be working well..

Loop helped me out when I needed help installing the widget on my website. Now I just need to see how the offer converts over the next. Update: Loop helped me keep the app affordable to keep forever!