Reviews for Loop Subscriptions

Really good platform We moved over from seal as we wanted the option to add one time products to upcoming orders and an easier to navigate more professional looking customer portal. Loop ticks all the boxes for us! Migration was very seamless and the communication from all at loop is faultless - they are always on hand to help!

The LOOP team has been incredible every step of the way! They've helped us with everything from simple questions to complex integrations and customizations. We look forward to fully maximizing the potential of the LOOP app and we're confident they will be there to help us!

Loop is fantastic. It has allowed us as a new business to integrate subscriptions into our store and provide our customers with a Shop on demand experience. We have had our issues with setting things up, but at no fault of Loop and Varun was fantastic in supporting us on an urgent widget fix due to a theme update. Everyone at Loop is ready to assist and they truly care about us business owners. Thank you, great app, incredibly easy to use, fantastic for new businesses with smaller budgets. Thank you

Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.

Excellent customer service, going above and beyond the call of duty. It's a brilliant app that does what it says on the tin—a straightforward interface and clean UI and UX. The widget is neat. Keep up the good work, guys!

Easy setup and the support team has been fantastic. We did have an issue with the automatic widget installation, but Atul and his team were fast to respond and fix the issue. Highly recommend.

Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!

Great App and great Support. Thank you Atul and Tandra for your amazing help. Best regards

ISOVive

2023-11-01

United States

Great app, best customer service ever. These are real people who not only have an excellent product but they also are super responsive to questions, they take feedback and improve their product based on suggestions and they are very available to help whenever needed. We migrated from Bold1. Loop has much more functionality. I highly recommend.

This is the best subscription app I've come across. The bundle works great and it allows customizing to match your theme through a little bit of coding. I had a few specific requirements and the team at Loop were so helpful in solving them. I'm looking forward to being a long time user of this application!

Very good support by a motivated team

TOP NOTCH service and support puts the other top brands to SHAME (Ill spare you the specific brands) We're thrilled about our results - radio buttons loaded so much faster than the competitors. So glad we made the change to Loop

Very responsive and helpful in our migration process. The app has some great features!

I have been through a handful of subscription apps! This one has the features we need with custom bundles, a user-friendly customer portal, and GREAT customer service! From onboarding to ongoing support, the extraordinary support is amazing. The product does what it says and more! A must-add to any subscription-based Shopify store

Truly one of the best apps I have ever experienced with Shopify. They have a team that works EXTREMELY hard to get things done. The team also makes absolutely sure the job is done before moving on to something else. I love working with this team & this application, and would recommend them to anyone. This application itself has brought down our cancellation percentage, has given our customers a better experience, and is very user-friendly. Loop is a 10/10.

I've had a long lasting issue with shopify shipping rates and Atul was the best! He helped and supported me where he could and no solution was never the answers. Thanks to him I could solve the issue and I'm so happy that his determination was always positive, fast and communcative. Many thanks and I can just recommend it!

Service is 100 stars! Since migrating from Recharge app, subscriptions are up 46 percent in two weeks. I love this app, and the team are amazing. Thanks guys, have been wanting to move for a long time, Im really glad I did.

So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.

I was implementing a subscription option for the first time on my website and tried 3 different apps to see how they work. I decided to go with Loop because 1) the design seemed to be the nicest 2) I saw that other customers were saying great things about the customer service. Loop team (Manan) was assisting me and helped me tremendously to install the widget on my website. I had some technical issues with my Shopify theme and he figured it out and helped me the same day. The communication was quick therefore I didn't waste any time waiting for the implementation. Definitely recommending Loop!!! :)

BRASSYBRA

2023-10-04

United States

Can't recommend enough, they were so helpful when we were switching over from Bold Subscriptions. Bold made it almost impossible to leave on purpose, and Loop saved the day! They were able to handle migration end to end without all of the manual inputting that Bold said we would have to do. Bold said we'd have to add each one of our subscribers one by one and there was "no way" for them to help us otherwise. Do not use Bold. Use Loop. Their team is professional and quick to respond, and so helpful. The app has all of the customizations we need and so far, it's been an absolutely wonderful decision to switch over. Thank you Loop!

The software is working great, and the Loop support team did a fantastic job at leading and assisting with the transition!

Loop has been great to manage subscriptions and retain customers for our company. The support is amazing as well! Highly recommend.

Get Into The Limelight

2023-09-15

United States

Amazing app and customer service. Super happy with it!

Our experience with Loop has been really great and supportive. We have been assisted mostly by Surbhi, Sri & Abel and all have been extremely helpful and friendly. The transition was a little bit difficult as we had a lot of weird pricing mixed in with our old Bold subscription but the Loop team did everything they could to make it seamless. So far the new system is doing amazing and we are slowly acquiring the subscribers we lost on our old platform. Highly recommend.

Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.