Reviews for Loop Subscriptions

A great thing about this app is, that I can edit the code and manipulate everything how I want. So I can adapt it to my webshop seamless. Everything loads fast, only support is faster and helps in great detail.

I am so glad I found this App. It give people a choice and customer services was so helpful and very prompt to assist me in anything I ask.

Really great app on Shopify, easy to use and edit and the customer service is amazing. Very quick and helpful.

Very prompt in helping with technical problems in setting up the subscription for our wine shop. Tim The Wine Library

A fantasitc add-on for shopify store owners looking to impletement Subscriptions. Which is a great way to ensure regular payments. There were A few niggles in the set up, but mainly becasue i have a customised theme.... The support team is second to none, so even if you feel a little frutrated, these guys will not only ensure you have excelelent customer & support services but will also work with other app owners to work thru any issues..... I can wait to see how these guys continue to develop this app.

I looked into several options for my subscriptions and I'm so glad I choose Loop. They offer first class support and were able to answer every question and solving every problem I had before launching my site. Your app and your service are amazing!

I used this app to help set up subscriptions on my site. I had several questions throughout the process, and they were great with answering them through the in-app chat. When I had a more complicated question about how the app works (because my set up is a little unusual) Piyush really went above and beyond. We scheduled a video call, and I was able to share my screen and he explained pretty much the entire app top to bottom to help me with the best setup for what I was trying to do.

For the price, it's amazing. The support is almost instantaneous. I was responded to via their texting support in about a minute

Rakshit Jain is very kind and has helped me tremendously he's always answering my questions on guiding me as i go through my website. Loop is great & has been there every step of the way. I feel a lot more confident and I like how accessible they are to reach very friendly.

Very nice app. The support is really fast and helps with anything. If something won´t work the support will do it for you.

Excellent customer service and easy-to-use app for people with minimal tech background. I am looking forward to continued collaboration!

Best service, easy to install and configurable subscription app available in Shopify Store. While the app is free but its support is too responsive.

From the first day of downloading Loop, the customer support has been excellent. Despite having a few issues within the first couple days, Loop always replied fast and solved the issues. Loop provides everything I need for my subscription-based business. Would definitely recommend this to anyone who needs to add subscriptions to their website.

One of the best subscription services out there! Easy to set up and the developers are quick to help in integration. I am impressed and will continue to use this product on my store for years to come. Cheers

We are in the process of installing and launching this app but I wanted to address the negative comments about customer service - these guys have been great! Ready to jump on a call no matter what time of day and they have sent multiple detailed emails helping me get this set up. Great customer service! Excited to see our sales increase with this app.

NAYA

2021-09-10

United Kingdom

Rakshit and his colleague have been an absolute joy to work with. They made it easy to install the app, supported step by step along the way and still available if any questions come up. They are very attentive to their customers and keen to enhance the features around the customers requirement. I don't know why anyone would say anything bad about them as those two are super helpful and taking their time to listen! And the service is A+ - something rare to find in this ocean of apps. Plus, they seem to be always available. For a SME like us, this is important to provide ongoing support and be available even over the weekend. Because, when do we ever stop working and it does not feel like work if you partner with people like these two. Keep up the good work!

Just started using this app, needed a tiny bit of help from support and so far it's running flawlessly! They were quick to respond and guided me through some coding edits to make it work with our store.

This app is a JOKE. There is NO customer service. They do not contact you ever. They just keep sending "schedule a call" emails but then push your call off over and over. And all call times are between midnight and 4am. I'm convinced that all reviews were entered by this company.

Exceptional communication from agent and tutorial on how to use app efficiently. I have confidence on how to navigate, add, modify, track subscriptions and more.

Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!

I used the app to manage subscriptions. It is easy to use. I had an issue that support team resolved immediately so my subscriptions can be effectively managed. Thank you.

I decided to use this app for my dog treats! so far so good, customer service was spot on, they answered my questions in a timely manner and gave me some feedback :)

I added this to give customers a subscription service that they can pay monthly. I had an issue with it at first, but the customer service was brilliant - very quick response time and they resolved the problem.

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Top notch service. I have to admit that at first the app did not work but it took them a few minutes to answer my request and they also managed to customize a few things. I have never worked with someone so eager to help.