Reviews for Locksmith

I can not fault the after sales service! I have run into a number of issues while implementing some locks on my store. Usually my error and the team have been fast and awesome to get me back on track. So far, worth every penny.

I'm passionate about this app and the support that all its team provides us, they are always willing to help us, thanks to everyone at Locksmith for existing...

Terrific app that exactly achieved what we were looking for our wellness store, and at a more than reasonable price. The Locksmith team was thorough and responsive, helping us to install and configure the app. After several rounds of back and forth we have it up and running and we are beyond excited. Thanks team! -- Update 6/23/22: The app and support continue to amaze me. Recently, the team was incredibly responsive and helpful as we built out a new theme and integrated with the Boost Commerce Product Filter & Search app. Special shout out to Jed/Erica! Thanks for your ongoing support, looking forward to continue working with you all!

Powerful app that empowers us to tailor our product offerings to the need of different international markets. Support is also responsive, helpful and friendly.

I love how easy Locksmith is to use and how many options there are! And the support staff is responsive and friendly too! I need help figuring out how to do something and they jumped right in and helped me with a solution in a couple of hours. Highly recommended!

This app is great and the service is even better! Very happy with the way it has been working for us, we haven't had any issues whatsoever! We also don't have a full-time developer in-house, and the team at LockSmith was so willing to help us get this installed and implemented! Very happy!!

I had very specific needs that I could not find a manual solution, nor could I find an app that specifically addressed my problem. The beautiful thing about Locksmith is that their support team is extremely responsive and willing to assist in the problem solving process. Their staff worked with me to customize features within the Locksmith product to meet my specific needs and now, I have the exact control I was looking for within my store. Great app and even better support team!

Yaya Maria's

2022-04-07

United States

Locksmith allows me to hide pages that I reserve for my wholesale buyers and has become indispensable for that part of my business. It has been working flawlessly and whenever I have a technical question, customer support has been fast and professional in their response. Great app + great support. Highly recommended.

The trial did what it was supposed to with some issues, but I was shocked they expected me to pay $30/month for this functionality. Feels like a scam. Also have problems where some of my pages aren't working right so now I have to spend a day cleaning up the code even though the app was uninstalled. Proceed with caution.

This app worked well initially but then began to glitch when integrated with another app therefore I had to uninstall it. I would have considered a higher rating but I am still being charged although I uninstalled the app.

This app has done exactly what we needed it to do - making certain products and pages visible to select customers only. I found it very simple to set up. We're in the process of building another site and will be using it for that one too. I think the thing that stands out most for me is the amazing support the team offers - fast, helpful replies that cover queries thoroughly.

So, I haven't actually finished fully integrating the app into my store, however, from what I can tell, the potential of what this app can do is far beyond the competition. I contacted the support team and Tristan gave me the most intelligent and effortful guidance. The only downside of this situation is my limited tech IQ. Anyone with a decent enough tech background would be off to the races with this app. I can write another review once I see this through and make my full attempt at integrating this app, but if there's one thing I appreciate it's intelligence, and the team at Locksmith seem to have it in spades. I probably need to look at their stock options.

Choosy Kids

2021-12-21

United States

Excellent app with an amazing support team! If we ever have any questions or run into a problem, their team is quick to get it taken care of.

Need to update the app every time we load a new lock to make it work correctly. Otherwise, does the job.

SUCH a great app! Love the functionality and love the customer service! We use it for multiple actions and every one works GREAT!

We have been using Locksmith for a long time and are pleased with it. Today, I wanted to do something new for my website, but I was stuck on how to execute my idea, so I emailed Locksmith and right away, received the help I needed to complete my vision! Great support!

jointcustodydc

2021-11-30

United States

Avoid this app at all costs. We set it up and unfortunately it did not meet our needs. We disabled the app per their instructions and then deleted it. On our busiest shopping day of the year their app was still holding our collections hostage and I had to pay for a subscription to go in and shut it down. Beyond disappointed.

Forward compatible with things I didn't expect! My company started a relationship with a big B2C marketplace and, to my surprise, Locksmith is able to hide our non-public variants from the marketplace connector app! I am constantly surprised by how awesome Lightward is as a company, and their software is equally impressive. Locksmith is SO easy to use, requires almost no code, and really truly hides everything. I feel great about my product data security, especially after seeing how Locksmith interacts with other Shopify apps. Top notch.

The app will not download correctly. I have sent two emails to customer support with no answer to either. Anyone know any other apps that will work to lock collections?

App straordinaria, fa esattamente ciò che promette di fare e nel modo più semplice ed efficiente possibile. Servizio clienti super!

This app is incredible. Does exactly what it says and the support team has gone above and beyond to help me with any issues that I have encountered!

This is by far THE BEST app EVER! I wish I would have found it sooner! It lets me control who can see what content based on customer tag. I was able to accomplish with my whole shop in just half an hour what I was trying to do with a $60 a month app that never worked correctly.

Let me ask a simple question.. you run into an issue during a client implementation, need support and reach out hoping the app developers respond. Well - my response was received within a day - highly detailed, highly accurate, and immediately functional. This is what you can expect from this great company! Hats off

If you want to show/hide specific pages for specific users, this application is really powerful. Its possible to build advanced rules based on basically any data you want. And the support is really good. I combined it with an app for creating customer tags based on rules. The solution was super good.

i use this app to provide early access to my vip customers for each launch and i'm loving it! super easy and their customer service has been amazing!