Reviews for Klaviyo: Email Marketing & SMS

I used this app to help me market my small online boutique. The templates they have are so professional and exquisite. Very pleased!

This is a MUST for my online solution. My business has recently started and as far as I can see Klaviyo will be a huge step in the right direction with CRM. Easy to use and goid support. Thsnk you

This a Great app! this app is helpful to me Because I work a full time Job and have an online store so this is convenient when I need to have emails sent out to my customers and I am at work just click and send. thank You.

I really like Klaviyo a lot. It's user friendly and has very good support. I use it to send emails to my e-commerce customers and their templates make it very easy. Learning to use the flows and I think that holds a lot of potential. Seems like there's endless options. I've tried a couple other top name automated marketing companies. Highly recommend Klaviyo over those.

This app is a must have! The support staff replies SO FAST and there are a ton of helpful step by step videos for navigating.

This app is very easy to use and it's great so far, just waiting for response per my first campaign. Great Job!

Amazing tie into customer behavior and ability to market to our customers. Seeing behavior in realtime and ability to schedule variations . WOW!!!

Just migrated our lists from Mailchimp and the setup process has been a breeze. Much deeper analytics and segmentation capabilities. Really looking forward to seeing what we can do with more email power!

This app is really amazing! The UI is simple and easy to use. Much better than other email campaign apps.

Best email marketing platform for ecommerce ever! Awesome support and amazing features. Lots of documentations and a big and great community

Nutracelle

2019-02-24

Canada

So after paying $470 USD a month for two years, I made an error and accidentally set it to remove all customers who opened their emails zero times in the last 180 days. It actually removed all customers who opened more than zero emails in the last 180 days. So, I contacted customer support for a backup or restore to find out there isn't one. I had backed up our list before removing BUT all the data analytics are gone, so there was no way to sync people back into their proper flows. What kind of tool doesn't have a backup to the previous day? I get that I made the error, but this is simply crazy. Also they really need to improve the build features of the emails. It is 2019 now, not 2014.

Cada ves que realizo un cambio la pantalla queda en blanco, y es muy complicada de usar no hay buena documentacion.

An absolute disaster of an app. I’ve had more issues with Klaviyo in the past 48 hours than I’ve had in 5 years with Mailchimp. The setup process gets stuck in a loop, the scheduled campaigns don’t send, the integrations don’t synch data properly. I had to email support 5 times in 2 days and not once were they helpful or even friendly. Their support seems to consists of a single person who can’t be bothered to offer any kind of assistance. When I finally managed to get my campaign delivered, it showed a big square blank instead of images. Klaviyo’s response? "It’s an Android issue, nothing we can do." Well guess what, I’m on an iPhone. Also, take into account that your card will be charged before you even send your first email, and rates are way overpriced for such a poor experience.

Super application gratuite pour l'automatisation d'envois et le suivi de la liste d'abonnés. Utilisation facile et précise

Used the app to send newsletters. Love the templates, quite easy to use for beginners like me. Thanks!

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

Great App, Kaviyo is one of the best marketing automation tools I've used. I don't know why anyone would use anything else like MailChimp.

Great customer service. You are able to track many good data that you will need in the future when scaling your store.

Great support from Mitch. Very easy to use. Very timely responses to emails and super easy to schedule a phone call to get questions answered.

I am really enjoying learning how to create campaigns and this app really is helping me get more comfortable with sending emails to my customers. From the step-by-step videos to the templates this app is AWESOME !!!! THANKS AGAIN!

The email builder and campaign flow are super easy to use! The way it segments lists is a huge bonus. I highly suggest trying it.

I use this app for my marketing and it really helps me organize my customers. I have referred several business owners to this app so far!

Just what I needed. I like the setup of this application. It is easy to use and it does exactly what I needed it to do. Awesome App! Must download

So far so good! I was looking for a more intensive yet easy to use email marketing system for awhile and I'm loving everything about Klaviyo. If you're on the fence, I'd definitely recommend giving them a try!

I've had this app since yesterday after hearing about this platform through the E commerce uncensored podcast. So I haven't used this app for long, however I've found the experience so far smooth and straightforward. They employ a powerful and intelligent system that helps you to create effective emails, really boosting your email marketing potential. I would definitely recommend making use of there academy where you can view a bunch of tutorial videos that will help you in setting up your campaigns, flows, segments, lists etc. It's important you spend time understanding the system so that you can utilize it at the optimal level. In addition, another great part about using Klavyio as a beginner, like myself, is that it's free for up to 250 subscribers. If you're looking to really boost your sales and take your store to the next level, whatever that level is, Klavyio is definitely the best option, in my opinion. Lastly, I love the interface, I find it really easy to navigate around Klavyio, which is always great, especially if you don't particularly enjoy this part of e commerce, setting up marketing. This site makes it easy for you to set up one of the most important and effective methods of making sales, email marketing! I'll leave it there.