Reviews for Klaviyo: Email Marketing & SMS

This is the worst app that I ever installed, support is terrible also, they banned my account in first seconds of installing the app..... 0 stars !

Blocked my account right before Christmas. Asked them to retry my payment method and heard nothing back for 3+ days. Now I can't send any marketing over the xmas/boxing day sales. Thanks A Lot!

Klaviyo has become a very important part of our marketing strategy through its ability to segment our customers in great detail. Customer's product choices and behaviors are all easily broken down in Klaviyo and used to better understand them. Less wasted email campaigns- getting the message to the right people. Klaviyo's extensive support library is a major plus whenever you may have questions.

The most useful App for our Shopify store! Fast customer service. Reliable products. Frequent free customer education webinars (very helpful). Seamless integration with Shopify. Klaviyo is the most valuable App our Shopify store has subscribed. We also invested a bit on Google and Meta marketing campaigns, but we have found Google and Meta difficult to navigate and campaigns complicated to manage. The worst is when we need help with Meta or Google, it is impossible to find a real person to talk to. On the contrary, working with Klaviyo's email compaign is direct and effective. Klaviyo so far is the biggest bang for the buck for our marketing needs. Highly recommend!

Ich hatte das Vergnügen, Klaviyo im letzten Jahr zu nutzen und ich muss sagen, dass es die Art und Weise, wie ich E-Mail-Marketing für mein Unternehmen angehe, komplett verändert hat. Die Plattform ist intuitiv und benutzerfreundlich und macht es mir leicht, gezielte Kampagnen zu erstellen und an mein Publikum zu senden. Eine der herausragenden Funktionen von Klaviyo ist die Möglichkeit, meine E-Mail-Liste zu segmentieren und personalisierte Inhalte an bestimmte Gruppen von Abonnenten zu senden. Dies hat es mir ermöglicht, meine Öffnungs- und Klickraten deutlich zu erhöhen, da meine Zielgruppe Inhalte erhält, die speziell auf ihre Interessen und Bedürfnisse zugeschnitten sind. Zusätzlich zu den leistungsstarken Segmentierungs- und Personalisierungsfunktionen bietet Klaviyo auch eine Reihe von Integrationen mit beliebten E-Commerce-Plattformen wie Shopify, die es mir leicht machen, das Kundenverhalten zu verfolgen und automatisierte E-Mail-Flows auf der Grundlage ihrer Aktionen zu erstellen. Insgesamt bin ich mit Klaviyo sehr zufrieden und würde es jedem Unternehmen, das seine E-Mail-Marketingstrategie verbessern möchte, wärmstens empfehlen. Die Plattform hat sich als wertvoller Aktivposten erwiesen, um die Kundenbindung und den Umsatz in meinem Unternehmen zu steigern.

I love this app! It works perfectly, and the support is amazing. They are always quick to respond and friendly. The app is super easy to use, and provides a lot of options.

If you are looking for an application for your email marketing, this is definitely a good option! Since I started working with them I have had good results in email marketing campaigns.

I wasn't worried about all the reviews about their customer service and they were right. They say all the right things to get you to sign up but when things go wrong they just want you to contact support who offer little help aside from sending you to DIY fix articles.

Klaviyo has been fantastic growth and revenue tool for our store. Great all around product. The summer release of the email editing interface changes are the only knock to 4 stars verses 5 stars. Some aspects of the new editor interface are a step forward while several seemed rushed and not as successful and easy to use as previously.

The app is very easy to use. The support team is as good as I have ever seen. Sales are increasing, and the app is well worth the money.

Not only does Klaviyo have a very high level of functionality and analytics capability, I have always found the live support team to be extremely patient and helpful when I need to troubleshoot an issue. They really know their stuff and help walk you through any difficulties. Always a great experience.

This is about day 90 of a switch from Mailchimp. While Klaviyo appears to have more long term potential and a more transparent (but more expensive) pricing structure, it also appears that some functionality is still in beta. For example, I continue to struggle with abandoned and add to cart flows triggering properly. We are a SMB and my sense is that this product may be best suited from larger firms with dedicated marketing teams. I will remain with them for now simply that the cost of switching back to the Chimp is high. Then again, it might just be me.

I would recommend finding an alternative service. The billing is horrendous and service is sub-par to say the least. Save your money and find an alternative for emails or SMS.

I can't figure out how to get my sign up form for my newsletter. I am so frustrated. It says it should work.

We absolutely love using Klaviyo. It has been a game-changer. The support is really helpful, and we also enjoy attending the master classes.

We made the switch to Klaviyo last year and haven't looked back since. It's got absolutely everything we need and it's much easier to use than our previous email service. On top of the standard email marketing tools, the analytics, customer service and trainings are all super helpful. Very glad we made the switch.

Great app and great customer service, best app for flows automation and audience targeting. Maybe its expensive.

Klaviyo is the best email and sms automation platform for Shopify. There's no questions about it! We have been able to grow our user base and drive significant revenue during the past year through Klaviyo.

I use klaviyo app for may marketing emails and is the best for my business, only with Klaviyo 50x ROI from email in one month, Thank you Klaviyo Team

Great app!!, 100% recommended... my business is getting bigger, I'm using it so much now. Thank you Klaviyo!

Great app. I love the ease with which we can design mailers, and the metrics that are offered are easy to digest.

Easy to use and really helped skyrocket my business. If you aren't doing email marketing you should- and it should be with Klayvio!

Best email marketing app there is. Use it daily for so many things. Highly recommend over any other email marketing software.

Klaviyo is the best email platform for store owners. The investment in Klaviyo is the best ROI for a marketer.