Reviews for Klaviyo: Email Marketing & SMS

Just sent my first campaign. I'd never created a campaign before so it was a huge learning curve for me. Once I got use to the different items ie. lists, segments, Klaviyo worked well. Small suggestion: it was difficult to see the screen captures in Klaviyo academy (very blurry).

Works great! It really entices you to have great customer relationships and has many tools to improve your conversions!

Tried several others, including MailChimp and Omnisend. This one is a little more expensive, but well worth it. Great support (much much better than the others), no nanny filters on your contacts (leaves role based addresses alone, for instance), and allows multiple lists that can be subsequently segmented. Haven't tried the automations, yet, but they look good and easy to use.

Amazing app. Cannot fault them so far so good. Given that i am new in the E-commerce world, its so easy to navigate. will 100% recommend this guys to anyone. Thank you

Really awesome app, easy to use and many functions that I wasn't aware off, that will make your email campaigns and overall ecommerce experience much easier.

I have zero programming background on anything. This app literally gives our site a whole different level of professionalism. Super easy to use and very hands-off. Love it!

I spent hours creating campaigns and when I needed to have it sent for at a very specific time- it did not let me and said there is a bug they are fixing at the moment. Super frustrating

Thank you Klaviyo. Works very well. I discovered many news ways to reach my customers. Just waiting for results now...

Unlike Shopify that has great Customer Service as you begin to get used to their system, Klaviyo is not exactly helpful in getting you on the right track when you start out. I'm a month into trying to set up the platform, and I was told if I wasn't on a paid plan, I could get no assistance. Ok, I understand that, but 1 phone call to "sell" me the platform, and then I'm on my own to figure out if it will work for me was frustrating to say the least. ... and when you do start to pay, you only get Chat or Email support. No phone calls. No help teaching you (unless you like reading dozens of articles and watching dozens of video tutorials). I, for one, am overwhelmed by all of the articles, the videos, the youtube vids explaining what worked for them, the forums, the emails back and forth. Sometimes you just want to get on the phone and hash it out in an hour. Unfortunately, you will not get anything close to that kind of assistance with Klaviyo. I just hope the platform does what I was sold on it doing. So far, not impressed.

Amazing tool!!! Help you to connect with customers and manage all sort of campaigns!! A MUST HAVE!!!

I used this app to setup flows and email campaigns! It is very user friendly and my designs came out BOMB!

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Almost imposible to make it work. I installed it and emails were not sent. Followed the installation process but it did not work. A complete waste of time. Klaviyo has to understand we as dropshippers have no time to code. Make it easy to install please.

I came across this app I'm still messing with it and I didn't think it was too difficult to maneuver. I needed a email set up to send a discount code for new subscribers and this was a great tool.

The best email marketing app ever, so simple and easy to sync/use! Deleted all my old marketing emails/ pop ups!

So many apps on shopify think it's normal to be paid a lot for a poor service and Klavyio is definitely one of them.

The drag and drop feature on both the automated flows and the email template has been very easy to use. Took me a few days to get the full platform all figured out but once I got passed the learning curve it's been awesome. I would definitely recommend Klaviyo to anyone.

I am still navigating and trying to figure things out. It will take a few more tries for me to fully understand how to use. For the most part I am happy with the email marketing portion. I will keep you posted as I progress.

I love the ease of using this app to set up emails for sales and to also gain new subscribers to my mail list! I have been running my website for years but have never utilized the mail application because quite frankly it seemed overwhelming! I can honestly say Klaviyo has made this process super easy for beginners and even us ones who have been in the game but are ready to upgrade! Recommend for sure :)

I have to review the purchased product, no one has reviewed it within a few days. I can't use it at all, and there will be no refund.

Klaviyo's Shopify integrations are awesome, especially being able to then also segment Facebook Ads. I hope they continue with the ad platform integrations.

Really easy to use. Simple and straightforward, walks you through everything it can do the limitations for an unpaid account aren't that bad. Would recommend.

I enjoyed using this app, easy and straight forward. tried different apps, but am staying with Klaviyo for now.

LOVE THIS APP! I was previously using Privy, and needed a way to set up automated email flows for welcome emails, and to filter users by country (e.g. To give new subscribers a welcome discount, then follow up if they had not used it yet, with prices in local currency). Klaviyo has been a great solution, for free. I found some parts challenging in the beginning such as accidentally deleting entire email flows and not being able to get them back, but once I got used to it, this app has been everything I wanted for managing customer lists and leaving automation to do the work!