Reviews for Joy: Rewards & Loyalty Program

Have been so helpful with an issue I had (my fault, no them) and they helped resolve it so quick. Highly recommend Audrey and Raymond for their customer service.

Aubrey was a great help. She helped me troubleshoot editing discount codes.

Very responsive support especially from Hana

support client ultra réactif, merci Hana pour son aide.

Sonny heeft me super goed geholpen en is heel erg snel met alles hij draait er niet om heen al met al top!

It's a great app. Good customer service

Abby was able to help me and my client with the issues we are having on our store. Thanks to her and the rest of the team. We appreciate

Great Customer Support

Fast and quick. Very helpful and friendly!

Great customer support. Works well, especially for the price.

its a must for your store with a great support team

Jasmine was very responsive and the engineer william who solved my problem also I tested several loyalty programs and honestly this one is the best and is not the most expensive it is perfect

Malheureusement, il y a trop de bug avec cette application. Obligé de contacter l'assistance qui réussi à régler les problèmes, mais ce n'est pas normal de payer un abonnement à ce prix. Bonjour Amour de Chanvre, Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec notre application. Vos retours sont extrêmement précieux, et nous comprenons parfaitement votre frustration — les problèmes techniques ne sont jamais acceptables, surtout lorsque vous comptez sur notre application pour faire fonctionner votre boutique. Nous sommes heureux d’apprendre que notre équipe de support a pu résoudre les problèmes rencontrés. Notre équipe travaille chaque jour pour améliorer la stabilité et les performances de l’application, et nous continuerons à faire de notre mieux pour vous offrir l’expérience que vous méritez. Si nous pouvons faire quoi que ce soit d’autre pour vous aider, n’hésitez pas à nous contacter. Nous sommes toujours là pour vous. — L’équipe Joy Loyalty

April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!

Die Hilfe von Hana war super, und mein Problem wurde schnell gelöst. Kann es nur empfehlen sehr guter Support

Abby was so quick to coordinate adding their points calculator to our website, was very friendly, and provided great customer service.

Everything is perfect. Sonny is very helpfull. JOY is better than SMILE which is OVERPRICED and can't even translate something.

Their service was impressively fast and professional. Everyone was friendly and courteous throughout the process. Elle was the one who helped me resolve my issue, and I’m truly grateful for her assistance.

Pretty gooooood app. Has all the bells and whistles I need for my loyalty program. Love how it integrates with Klaviyo and for the price - it's even better when compared to the other apps out there. The support team is incredible also for any of my (somewhat silly) questions I have and go above and beyond every time!

The software support staff is very friendly, especially Hana, who answered my questions very carefully and gave me guidance. It was very helpful for me to find the settings I wanted to complete first among a bunch of dense settings.

Hana is very good who helped me slove my all problem! The staff was very professional and can personalize the service.