Reviews for Joy: Rewards & Loyalty Program

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support! Hi Inspirations Dancewear Canada, Thank you so much for this wonderful review! We're thrilled to hear that Jasmine and Andrew have provided such outstanding support - they'll both be delighted to receive your special recognition. It's fantastic that their quick responses and patience with all your questions made your transition to Joy so smooth, and we're honored that you'd recommend us to other businesses. Warm regards, The Joy Loyalty Team

Ottima assistenza clienti, rispondo subito e ti aiutano a chiarire le funzionalità dell'app.

Very good app, customer service is great and fast. Abby and Anivia were great help.

We have been really pleased with the many options this app gives. The support has also been really great and the installation has been seemless.

April did a great job of fixing my issue quickly and efficiently

Joy Rewards is simple to use and works well for my store. Thank you Hana from support for the great assistance! Hi ABC-CAR, Thank you so much for this great review! We're delighted that Joy Rewards is simple to use and works well for your store's loyalty program. Hana will be absolutely thrilled to hear your thanks for her great assistance - providing that level of support to make everything work smoothly is exactly what we aim for! Warm regards, The Joy Loyalty Team

Hanna has been a great help with the setup. Looking forward to the good things to come with this app.

Have had a great experience with the app so far, huge shoutout to Elle and Sonny specifically who have provided amazing customer service and have been able to assist me with a number of questions and concerns I've had. The app itself is really quite good and we've been enjoying our trial of the Professional plan at this stage. But even the Free plan has some very generous features most other apps would expect you to pay for. Hi Passport Eyewear, Thank you so much for this wonderful review! Elle and Sonny will be thrilled to hear your special shoutout - it's fantastic that they've been able to assist you with all your questions and concerns during your trial. We're delighted that you're enjoying the Professional plan features and that you've noticed how generous our Free plan is compared to other apps. Your positive experience, even just 6 days in, really encourages our team! Warm regards, The Joy Loyalty Team

so far so good. Easy set up yet the end customer gets a detailed well thought of program. Had a few questions and Hana assisted me through them all. She was quick to reply and very helpful. Hi self., Thank you so much for this great review! It's wonderful to hear that you found the setup easy while still delivering a detailed and well thought-out program for your customers. Hana will be thrilled to receive your recognition for her quick replies and helpful assistance with all your questions - providing that level of support is exactly what we strive for with every merchant. Warm regards, The Joy Loyalty Team

Very very helpful CS- Hana! Resolved problem efficiently. Thank you very much!

Il Supporto è eccellente, rispondono immediatamente e fanno di tutto per fornire le risposte che cerchi. Hanno una knowledge base da consultare, che non è una cosa da poco, non tutti i distributori di app la forniscono. L'app si integra con Shopify POS, che è quello di cui avevamo bisogno per avere una anagrafica clienti omnichannel. Insomma, fino ad ora, meritano 5 stelle.

I had a few setup questions and issues and contacted support where Hana was very helpful and solved my problems asap

Great Support

Great app! Works smoothly and the support is excellent. Sonny from customer service was super helpful and quick to assist.

We're thrilled with this loyalty app! Integration with our Shopify store was quick and seamless. I especially want to highlight the outstanding customer support – Audrey was incredibly helpful, friendly, and patient with all our questions. Thanks to her guidance, we were able to unlock the full potential of the app. Our customers love the rewards program, and we've already seen a noticeable boost in customer retention, and it is highly recommended!

I'm thrilled to have discovered Joy Rewards & Loyalty Program after being underwhelmed for a long time with Loyalty Lion. Joy Rewards is so easy to install and use and it looks clean and inviting. And truly amazing is the completely supportive Support! Actual people (!) who know what they're doing and give excellent advice. And they're available all the time! Thank you Jasmine and Doris, I'm very grateful for your advice and guidance in setting up Joy Rewards.

Excellent service and very quick response.

service client au top notamment Hana qui a répondu rapidement à ma demande

Great app for my store. Support is on point, especially Alyssa!

Prakash was very helpful. He immediately responded to a question that I has and helped me to fix a problem on my website. Thank you! Great app.

Très bon système, je le teste depuis peu, il est pratique et rapide à prendre en main. Le système de chat intégré est efficace. Hana a répondu très vite à mes questions.

Jade for support team its the BEST!!

I can't say enough good things about the customer service. Their responsiveness was a game-changer, and they didn't just give surface-level answers – they were incredibly thorough. A huge shoutout to Jasmine, who went way out of her way with extra advice that directly contributed to a smooth program launch. That level of support is rare, thank you Jasmine!

Nice app. still checking its feature but its worth to use. ms. Audrey helped me to resolved setup issues.