Reviews for Hulk Product Options

Much better than the standard options available with Shopify and the support is really quick and efficient.

The servicer Sanjay so patient, 5 stars! This software is fantastic and solved my needs. The most worthy of praise is the customer service staff, who helped me very patiently, and I will recommend this to all my friends! must!

Absolutely fast responds and so easy to work with them! I need help product & option adding on my collection 100% work in min. It was huge help and we are confident to bring our fundraiser items on website! Thanks bunch for Amit. We are appreciate you!

the app is perfect for our team wear company and the customisation for name and number was easy to set up and works perfectly. Also the back up service from Sarah in technical help, was quick and efficient. Would 100% recommend this app!

Absolutely the best service and help! Sometimes I don't have to use this app for months and its so easy to come back to it and ask for some help setting up a product or option and its done so fast... couldn't be happier! You rock Sanjay!

SANJAYSINH PARMAR was great when having problems with the App. Helped get everything working great - and the App works perfect!!!! Very happy with the app! Đanin did a great job today - I really appreciate his help!! These guys definitely come to the table!

Amazing customer service with Nisha. Have several issues and she managed to get them sorted out for me. Thanks for your patience and professional knowledge.

A lot of great options when it comes to add ons for my store. If errors ever occur, customer service is quick to respond and is very helpful, so I feel assured. Great app!

Merci à Nisha d'avoir pris le temps de comprendre, m'accompagner dans mes changements et d'avoir su intégrer parfaitement l'application suite à mes contraintes. Elle m'a fait gagner beaucoup de temps. une vrai magicienne

I love Hulk apps. I've worked with other apps and this company seems to "get it." I feel so triumphant when I want to sell a product in a certain way, like offer a custom pet face headband, and then offer a second pet's face for an additional charge, and I'm able to use the app to charge $5 to upload a second photo. I feel like a website jedi master because Hulk makes it easy. Thank you!

Great support from Sanjaysinh and Nisha, clearly laid out the features and steps to take and any concerns for the product to my questions. It is a great feature to Shopify to use as some stores require a lot of product options and the base Shopify does not offer this.

This app was exactly what I needed but the five stars is for the tech support which was fantastic. I had some glitching issues but tech support were able to resolve them quickly and were really awesome to deal with.

I would thoroughly recommend this app as it does exactly what you need it to and the team are incredibly fast and helpful, never had such epic support before with shopify apps.

Sanjay was extremely helpful. He was patient and knowledgeable. My issue was resolved quickly and painlessly.

We have used the app for 2 years now. It helps us show combinations of products on one product page. Basically better than other apps. We have met issues to combine products using the app with other products in discounts, which has been a negative so far. The support has been very timely and efficient. I wish to thank to Eldin for his efficient help.

I was disappointed with this app as after installation, it significantly slowed down my store's performance. Despite uninstalling the app, I encountered errors that I believe were caused by it. I would not recommend this app due to its negative impact on my store's functioning.

great app, as so many features which means you can use just the one app. I also have the volume discount from the same developers and they look great together. Support is really quick and helpful :-)

Simple to set up and easy to use. I have been able to add all of the options required on a variety of wedding stationery product. Everything from custom colours to uploading wording for the wedding invitations. The support has been first class, all the options were styled to match my theme. I've used other apps and so far this one is the best if you need to add specific options to your products that aren't covered by variants in Shopify admin.

Hulk developers are the business! they help you in any way possible and for us, small Shopify businesses are very important to find support and apps like this. This app will integrate easily with your website and mobile app (Hulk Mobile App) to add options like Add gift wrap for example. I 100% recommend this app and other apps from this developer. Keep doing good for Shopify owners guys!

Khushbu was helped me perfectly! I have little bit complecated request but she did all my favors. It was great help for me to run my site. Thank you so much and I highly recommend her and this app.

I got recommended using this app by a well known Shopify Agency in the US, and i have now come up with this review after using the app for about 3-4 weeks. First when installing the application there was limited resources in the live-editor with bad translation and lack of customization. I would much rather prefer English and be able to choose if i want automatic translation manually. I had to contact the support to help me fully install and customize the options as we wanted, with correct font, text, colors, graphic design etc. They were helpful with this, allthough i felt that the developers were sloppy with not reading through my description to the fullest wich ended up with some frustration from my part. Our biggest issue right now has to come with the price formatting. After a long contact with the support back and forth trying to explain this, it turns out that this app is globally changing the price formatting of the store, even on products that doesnt use the Hulk-Options. And they have no way to change this as of now. This is a very negative feature of their application. Their app should not interfere or change/apply anything other than a product using their Hulk-Options. I have asked the support to take this forward to their app developers as a future fix, and i hope they take this urgently. I would also like to comment their support. They always answer within 24 hours, wich is appreciated. But when it comes to their livechat i have a few things to point out. - Poorly automated translation in their livechat. - When contacting them with description, including video, screenshots and such, their developers always miss something wich makes me have to contact them again over, and over again. - I also had a feeling of a language barrier when talking with their developers from India. It felt like my descriptions were not fully understood. To sum this up, so far our usage of this app could be explained by one word: Frustration. But we also want to give them kudos for being fast in the chat on answering our questions. Alltough there is alot to improve on this end. Positives: + Fast answers in chat. + They help with customization. + They help with installation. Negatives: - They are sloppy followwing instructions/descriptions to the fullest even when providing screenshots, videorecordings, and text. - Their app is globally injecting a span that changes the price formatting on the entire store, even on products not using their options. To quote their support: "We would not be able to remove it completely from the theme files for it not to apply to the non-option products. It will affect the price code as the span is attached in the theme files globally for all the products." Future improvements: - Fix for the priceformatting issue above. - Either remove the automated translation both in the app dashboard and livechat or drasticly improve it. - If a developer gets instructions, he/she should go through it carefully after completing the tasks, test it and making sure there is nothing he/she has missed out on. He can after this tell the client that the task is completed. Overall i will give this app 3 out of 5 stars. The last two stars is due to the price formatting issue. I will follow this matter carefully going forward and update this review if these issues is taken forward and improved on. **UPDATE** It has now been a few weeks since my last review post, and i unfortunetly have to say that i am deeply unsatisfied with the communication and the poor job done by the devs. I have only been in contact with one developer that has actually made things happening on the store, but i am still waiting for response from him. Time will tell how this ends up. I will follow up and update this review once anything new is happening. +Since last review they have changed priceformatting +since last review they answered me and appologised wich i appreciate -There is still a few things to change/improve and i have sent them documentaion of this -Manual sync of options doesnt always work, and i have requested for Automatic syncing for future improvements. Especially for us who have big product catalogues with thousands of options. Automatic sync will be a must for us. I hope they will implement this feature soon. Update 2023-01-27: I have now been in contact with a great guy Bhavya that has helped us alot and also taken my previous feedback and implemented all above changes. I am now very pleased with the handeling of the situation. A big round of applauds to Bhavya!

Nisha helped me solve my problem with speed and ease! Love this app and would recommend it to anyone who has LOTS of options for their products :)

Sanjaysinh was a huge help! I was very impressed with how patient he was with me who knew little about the app and he walked me through everthing and answered all my questions. I highly recommend this App and Sanjaysinh! Thank you!

han sido super amables y conectados al instante al chat, resuelta todas mis dudas al instante. Recomiendo 100% la App

Excellent customer care support team. Special thanks to Khushbu. Sorted out all issues, and helped super promptly. A must go app