Reviews for Hulk Form Builder

Safe Place Bedding

2023-02-14

United States

Love this app! I use it for some many things and it works great. I just got done emailing support to ask a question and they got back to me in under 5 min!!!! If you need a app for forms download this one.

There are many awesome function in this app. And the service is super good. their support team help me a lot at the beginning. Hope I can get a great success with this app.

This application is very powerfull for forms making. Use it for my website. The HelpCenter is also very effective and helpfull.

Update 2/10/23: I wrote the review below a few days ago and am now updating it, as the team behind the app actually responded by fixing all the issues I'd mentioned in the original review. It's hard not to be impressed by the responsiveness there and I can't ding them for the features anymore since they're now available. The one thing they still need to do is let you choose the font on the header, not just the color, so it can match the rest of your form. The critique I'm going to stand by is that the only reason I felt a need to post the review was because their customer service clearly wasn't going to help me to the extent needed and I was frustrated to be put in that position when I was running against a tight deadline to get something live. For the Klaviyo issue, they said that it was probably an issue on Klaviyo's end and that I should contact them about it. Thankfully, I'm savvy enough to know when I'm being sent on a fool's errand. With the header color issue, they did give me html tags to sort of do what I wanted to do. So, I can't fault them too much there. Nonetheless, it was obvious that a permanent fix could be executed on their side with relative ease (which they've now done). It would have been great if they just acknowledged that and initiated it on their side instead of having me fix it with a code cludge. That said I'm bumping the rating three stars up to four and I would recommend this app! Original Review: I spent a full day setting this up on several stores. Here's my quick take on why it's only three stars: 1. The Klaviyo integration doesn't actually send Names into contacts. It just adds a custom property called "First Name" or "Last Name", which is worthless, as you can't use those fields as variables in emails. 2. For reasons I can't understand, you are unable to apply styling to the headers of your forms. So you can have your whole form designed in a specific color scheme and font, but then you're gonna be stuck with a generic gray header right on the top of it. Such a strange shortcoming, given how many things they let you modify in the design section. 3. Using it is pretty unintuitive. A lot of digging in and out of strangely organized menus. 4. There's an automatic email from an @hulkpapps.com address that goes out to everyone who submits their email address. You can turn this off but it is hidden in the strangest of places and took us ages to find. The three stars are because all the rest is good. I'm just really frustrated and disappointed that they'd go to all the trouble of developing such a robust app and somehow overlook shortcomings like this. The Klaviyo one is a dealbreaker. After spending a day setting this all up only to discover that glitch, I have to go back to the drawing board and find another app that handles this correctly and rebuild all my forms.

Best app ever. Support is excellent :) . They respond quickly and easily and solve problems quickly.

Very good when I had questions .Hari went on to see what the problem was and guided me on how to solve it with my hosting.

I love how easy to use this app for my shop. And the best thing is the response of the customer support is really fast and very helpful.

nice support team, if i need to customize a form for my shop, this may be my first choice and i will introduce to other people

Estamos bastante contentos con la aplicación. Funciona correctamente y satisface todas nuestras necesidades.

Application facile d'utilisation et qui s'intègre bien au thème Chat disponible en Français, aide rapide et efficace ! Forfait gratuit disponible Je recommande cet appli !

easy to use and i was able to customize the design to make it match my store. the support was great help and quick to respond

Great app that does exactly what we need on the free plan. Support was also very responsive and helpful. Would recommend HulkApps!

So far so great. Nisha is a rock star. Had a small problem and he jumped right in and helped me get it figured out.

The app was so easy to use, I tried different ones and it required payment for basic things, this one is fully functioning and free plus very helpful support team!

Thank you for your review! We really appreciate it.

Extremely quick support I loved my experience with this. Easy to create easy to integrate. And the free plan makes it totally worth it.

Good app, support is quick to respond and help out. The app could be a tad more user-friendly but I assume these guys are just getting started. Overall, I recommend it, it's a cool custom form app for a Shopify store.

Thank you for the quick introduction of chat reply I am a Japanese merchant and recommend it to everyone

Es una aplicación maravillosa, tiene un plan gratuito, como deberían de tener todas para la gente que está empezando. El soporte en chat es super efectivo y súper rápido. La recomiendo 100%

FreshJax

2023-01-23

United States

This app is great! We use it in several spots on our app and it runs flawlessly. The few times we have had any implementation issues, customer support was very responsive and resolved the issues. Highly Recommend!

Love this app! Helps me to stay organized and anytime I need help its always someone there to help me. Some of my forms disappeared from my site I chatted with someone and they fixed the problem in minutes!! Highly Recommend! Super user friendly!!!

So far so great. Sanjay is a rock star. Had a small problem and he jumped right in and helped me get it figured out.

Really enjoying this app, easy to use and build the form and set it up on your site. I'm glad I found this one! And specially the email support is very good. very quick response. Really Impressive.

Can not use custom domains to notify customers after form submissions. It confuses the customer and create distrust on a brand as they will receive it from some hulk formbuilder.com - Talked with support they are useless no solution. If that is what you are looking for not recommended at all.

I am Japanese. When I made an inquiry by email, I communicated in English, but what impressed me was how wonderful their customer support was. With a quick reply, he taught me carefully without stumbling over communication in English. And when I couldn't fix it, he fixed the code for me. A big thank you to Nisha for helping me out this time! Of course, the function of the app is also very good and easy to use! I would recommend it to anyone considering a form app.