Reviews for HelpCenter: AI FAQ+Help Center

It is until now an excellent app. I work everyday and the support team is great. I am using the free plan and I am very satisfied.

Really intuitive app to make beautiful and ergonomic FAQs, haven't tested other options so far, will edit review when it is the case

Simply Gum

2021-11-04

United States

Great app with awesome support team! We had a small issue with how the FAQ page was displaying on our website and the help desk team fixed it within minutes of me reaching out! couldn't be happier.

I used this app to create my first FAQs page and it is very easy to implement. I watched a youtube video that explained how to set it up. Thank you

Quite easy to use and samples were also provided. Still in the midst of setting up. Hopefully it will be helpful.

We use the app for customer support dashboard and chose it because it's simple and straightward as our needs are not very elaborate. The decision, after using the app for 2 months, is proven to be excellent. Everything works as it should, and we don't need to think about using it, it's a logical extension, and it works flawless. Additional, when we encountered a problem, the support team went out off their way and did not just do their job but pointed out the exact cause of the problem which lied outside the app itself, so it was an easy fix!

user friendly, easy to use FAQ set up. Also looks good on the page, that was a huge plus for me!!!!!

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter. This is a must have.

The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.

App support has been outstanding and so helpful in getting our app settings perfect! Product tabs and live chat are great; it's nice that both features are in the same app.

I tried every FAQ app here and this is the best freemium one. All of them restrict features for the free version and this app is the most usable if you decide not to upgrade.

c'est une application au top, je recommande fortement. Il est proposé avec des templates prêtes à être utilisées

Useful app with flexible settings. Great and fast support team. Very appreciated for help with installation.

We just started using FAQ page. They don't have many documents to read beforehand but the instruction video gives clear guidance and once you install the app, there is a section to answer general questions user might want to know. The interface is easy to understand and manage. If you know how to write a blog, it should be a piece of cake to manage this app. We needed an adjustment to the app's search function and the support team was fast and sincere in responding via email. Thank you Donatas and Ernestas for quick adjustments and for answering all my questions!

This app is fantastic. It has a low price and allows a big customization of the help center and faq's. Recommended.

AWESOME APP!!! it really helped my answer all the questions my customer has when they come to my store

Amazing support. I had several small tweaks that required coding and the support team had them all fixed within a few hours. The application runs smoothly and looks great on the store. Highly recommend.

The app is great and helped me to create a really attractive FAQ page. The support is also excellent.

AMAZING app and AMAZING customer service! I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10

Great app. It has a clean Ui and very easy to understand and use. The price is great too. Highly recommend.

This app is very easy to use and it makes my site look really professional, I highly recommend using it!

Works really well and has nice prepared demo content! You can have a complete FAQ page done in only a few minutes.

“ If you are aware that product page is the most important page of your shop, well consider to adopt this App, it will let you customize your product page giving differentiated info to your customers and provide a ticketing system for all those who will prompt you for specific questions. Customer service is fantastic and they announced chatbot is currently in development. At the moment is the best app relating to quality/price ratio and number of features. Well done."

J'ai contacté le service client pour un soucis d'affichage. Ils étaient très réactifs et à l'écoute. Bien que la communication par mail était assez longue (ne recevant pas de notification à chaque mail reçu), le problème a quand même été rapidement traité et réglé dans la journée même. Merci encore !

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.