Reviews for Helium Customer Fields

Customer Service helped me tremendously, set up everything exactly as i needed and requested. Amazing app and functions to help your store increase sales! Very good service and app.

Very helpful and useful app to keep track of customers. The customer support is also very kind and helpful.

These guys are really top notch I use them for both of my sites: http://yogamandiram.com and http://pranayama.com

Great support & great product when you are looking to extend beyond shopify's current registration forms. We use it for: Tax exempt checkboxes, submitted tax exempt forms, customers inviting other customers & I assume it can do much more!

All Pima Apparel

2022-06-09

United States

We ran into a problem after updating our website and Customer Fields was very helpful and efficient with their assistance.

I am using this app for my wholesale business and it works flawless. Easier form, attached files functionality, approval only accounts. Perfect!

The email validation field is the most important thing that no other app has. thank you, you saved our life and our business and the JUNK/SPAM and the loss of many email communication, you are the best!!!

Katelyn sovelluksen tuesta oli aivan mahtava! Saimme nopeaa ja asiantuntevaa apua sekä ratkaisun kaikkiin ongelmiin!:)

So far so good. Downloaded app and they immediate reached out if i needed help. Didnt need it though. Super user friendly. Provided required fields option, easily edited. Rules were easy to set up. And it automatically downloaded to the create account page on my theme... Lots of options and easy. A little more expensive than others (bc i needed the $26/mth due to customized field i needed. we are a small business and this part seems a little high to me.

Simple in it's setup and provides powerful automations for our site. Embeds beautifully with our theme and other apps. The team was very helpful in guiding us through the slight adjustments that we wanted to make.

A highly polished, flexible and well-thought-through app, and the only one which enabled us to do exactly what we were looking for. Very impressed and highly recommended.

The app is extremely easy to use, and has numerous functionalities which are very useful. We needed to do some complex forms with rules and requirements that was easily and quickly rectified with the support team. Brilliant customer service and execution. 5 stars all round, and thank you!

The app did just what it promised and what I expected. The form builder works great, it provides amazing flexibility to build but is easy enough to use. To add files to a customer is the best feature of this app.

Excellent app, with FANTASTIC customer support. They helped me out get a complex project on track. Before this app I was very worried not be able to meet my client's requirements. But Customer Fields is very sweet to use and helps you with things that otherwise would be very complicated. It has a very nice interface, allows you to set up your form as a multi step or single page one, allows you to create rules to hide and set fields. AND, has an API that allows you to set hooks, and other advanced functions. All in all I'm very happy with this app.

We used this app for many aspects of our website and it has helped us tremendously. The customer service is very knowledgeable in all areas of shopify and coding/integrations and they are very responsive. In addition to the using the app for custom signup fields, We actually use it as a central database for storing crucial information on all our customers, including using it as an infrastructure for storing back end data on each customer in an organized fashion. We highly recommend this app.

Very easy to use. Wish Shopify would just have a lot of this built in, but thanks to your app team you fill in the void with these perfect feature sets.

This is an excellent app with versatile options that really allow you to tailor the onboarding experience for your customers. The support has also been excellent with quick and clear responses that helped me move forward quickly.

Customer fields is a fantastic app which has resolved our issue of creating a dedicated form for wholesale customers. Extremely easy to setup and design as we wished. Perfect.

Really pleased by this app. I have been able to create highly customized forms with no problem at all. Their support team is super responsive and helpful. I can only recommend !

I ran into a small issue with importing my customers for a client and it seemed out of my hands. I reached out and was given the best help and turned out I simply saved the file wrong lol They were kind and very helpful, I recommend using this app.

This apps works well. The tutorial video was very helpful and made it a breeze to set up, especially for someone very new to Shopify.

Quick to respond and help but super helpful app! I loved how easy the form was to set up it allows me to truly help make my customers happy

I created a multi part wholesale sign up form with this app and it is working exactly how I want it to! The app is not inexpensive - but it's very sophisticated in what it can accomplish and does it well. I had a problem with the format of my output - and customer support took the time to investigate and address my concern. An excellent app - thank you!

It amazes me how much this App can do; very functional! Whether you're looking to create an extra small function in your store or use this App to level up your whole website's user experience, it is definitely worth a try. I believe it will surprise you too!Professional&supportive customer services and developing team, quick in responses, also willing to go the extra mile helping. Many, many thanks to Katelyn& Kyle!

I use this app as a means to review and approve customers that are licensed wholesale buyers. The app is extremely easy to use and does exactly what I need it for. The customer service is quick to respond and was able to answer my question and offered a solution that was beneficial to my business.