Reviews for Growave: Loyalty & Wishlist +

I installed it with the free version. I just started my site but the customer support is really smooth and welcoming. If you bump in to any problems they fix it for you with easy explanation. Once my store get going I will upgrade because I feel safe knowing that whatever hitches I bump into there is an amazing team there to help you. In my opinion this is how customer service should look like and more companies out there could learn from it. In more ..they must treat their staff real nice .. because it shows that they love working there.

some features aren't working, for example i cant apply test the app on my offline versions of my store even though there's an option for that it doesnt apply, so if i make any changes i have to publish it which makes my customers confused UPDATE: Alice from customer service reached out and was very helpful. still there quite some features that i would like to improve. im currently still working with their customer service and hopefullt they can get it done

I'm still not using all the elements available on the app, but I'm sure that when I do, I will be just as happy as with the ones I'm using. The Reviews are key to the success of my business. In a matter of days, we were receiving reviews. The team at Growave are super responsive, and also have helped me with any information that I didn't understand.

I love this App. And the customer service (Tattu Kachieva) I received has been out standing. It was installed quickly and looks great on my site.

This is by far the most responsive app on Shopify. If you have any problems, they always work hard to fix it right away. Everyone we have worked with has been exceptionally clear and so upbeat and friendly. Tattu and Alice are awesome, our site's rewards program wouldn't be anywhere near what it is now without them. Thanks, Growave!

This app is really good. In particular, the review function and favorite function are recommended for shops with a large number of items. Also the support is really great. The first default has damaged the look of the shop. However, support has modified the icons to match the look of our shop. I will continue to love this app and support.

Fantastic "all in one" solution for Reviews, Rewards, Blog Comments, and more! Their support staff is A+++ and help faster than anything I have ever experienced. So happy to be using this app.

They have the best support team i have ever seen, very proactive and friendly!!! The most useful function to me is fb login. They ask me why i dunt use the wishlist, i tell them since it is ugly UI on the home page as a red heart shown top left side. They help me edit the code to only show on product page. And for some reason i have changed the theme. they ask me any help proactively. Love them!!

Ms. Kachieva and the Growave team are very helpful to say the least. Rather than leaving you with spotty automatic software, they go in and make adjustments to integrations in your theme code personally. Very refreshing to see a company like this take so much pride in customer care. 100% recommend for anyone who needs any sort of integrations for their store, would give 6 stars if it was possible.

All is ok now.

Awesome product, which is so easy to use and the support team are absolutely magnificent superstars! Would recommend this to anyone.

This app does a really good job with the free options that are provided. Most importantly, the Support is really great. I worked with Alice and she was really quick to resolve and even make small changes as per my requirements.

This app has been nothing short of incredible. I was assigned a personal customer service rep named Tattu who was essentially like a concierge! She helped me with integrating the app with my site, and provided me with useful resources for reference. If all customer service was like what she provided, this world would have a lot less frustrations. I strongly recommend Growave and hope you get to work with Tattu.

I started with this app a few months ago and did the minimum to get it working on my website and even just that left me flabbergasted with the number of store customer signups I started to get from Facebook, without me actually doing any active FB marketing... I am so impressed with it I am now working systematically to fully implement the growth plan on my site to really turbocharge my shop's development. Well done Growave on a great product and thanks for the superlative customer service and support provided on an ongoing basis. Can't recommend this app enough - every shopify store should have this app as the core of its marketing tools.

The app has a great design and it's the best support I've had so far. We'll definitely recommend it!

Just started using this app and it has amazing easy to use features. The customer service chat was amazing. They walked me through the whole process and answered a million of my questions. Thanks

On boarding was ridiculously easy and the customer support team is just.. out of this world. It felt like there was a person sitting next to me, answering each and all of my questions precisely and with patience. And even adjusting the app to fit my requirements and design choices! I have used most of the wishlist and loyalty apps out there. This one is the best, without any real contest coming close. It's also very nice to have all of these features in one package, allowing for them to function together beautifully and make use of each other!

Loving this app. Using the reviews and wish list features. Fabulous customer support team - helpful and friendly.

Really nice app,very useful,does a really good job and support from Tattu is incredible. Must try for everyone.

This app offers a lot of useful features, but my favorite part has been the excellent customer support. Any software product will encounter problems in the wild, but I always feel like I am treated as a priority when I email with an issue.

I'm currently using this app for my store and it's truly great even if I'm only using the basic plan. I use it for the reviews and wishlist option which are awesome and easy to install and adapt to your store. Also, great customer care when you have issues. I highly recommand

Great product support, love the integration, and installed very quickly!! I would certainly recommend this app!

Great app and works well with what we have in mind for the website. What really stood out the most was the great customer service! They were prompt and very helpful when we had questions and concerns.

Simidress

2020-01-22

United States

Very good app, Alice from service team is very helpful and patient. Helped me a lot! Will continue to use this app in my store, thank you so much!

Great app with lot of options. Best team we ever met on app developer side. Fast and friendly support.